-- Table structure for table `sb_help_desk_logs_book`
--

CREATE TABLE `sb_help_desk_logs_book` (
  `hdlbk_pk_id` int(11) NOT NULL AUTO_INCREMENT,
  `hdlbk_helpdesk_id` int(11) DEFAULT NULL,
  `hdlbk_student_id` int(11) DEFAULT NULL,
  `hdlbk_type_title` varchar(100) DEFAULT NULL,
  `hdlbk_status_from` int(11) DEFAULT NULL,
  `hdlbk_status_to` int(11) DEFAULT NULL,
  `hdlbk_user_description` varchar(2000) DEFAULT NULL,
  `hdlbk_reason` varchar(1000) DEFAULT NULL,
  `hdlbk_user_id` int(11) DEFAULT NULL,
  `hdlbk_datetime` datetime DEFAULT NULL,
  PRIMARY KEY (`hdlbk_pk_id`)
) ENGINE=InnoDB AUTO_INCREMENT=232 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_logs_book`
--

INSERT INTO `sb_help_desk_logs_book` VALUES (1,60,228,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “ODM Connect - ','',675,'2023-03-17 09:54:43'),(2,43,5761,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,772,'2023-03-17 10:11:06'),(3,70,564,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-17 11:39:20'),(4,116,2474,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-17 12:21:00'),(5,59,2226,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “ODM Connect - ','',675,'2023-03-17 12:21:35'),(6,65,6526,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “ODM Connect - ','Dear Team \n\nKindly look into  the matter .',526,'2023-03-17 17:32:20'),(7,120,6548,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “ODM Connect - ','Dear team \n\nKindly help the parent with their raised concern .',526,'2023-03-17 17:34:12'),(8,163,2474,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:14:04'),(9,159,1362,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:16:07'),(10,158,714,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:18:48'),(11,142,2450,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:23:43'),(12,140,511,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:25:57'),(13,139,511,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:26:45'),(14,108,6553,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:30:09'),(15,106,790,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:32:55'),(16,103,1554,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-17 23:35:49'),(17,98,435,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:40:51'),(18,73,2450,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:44:40'),(19,71,310,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:45:29'),(20,60,228,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:46:49'),(21,57,280,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-17 23:48:43'),(22,14,1030,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-17 23:50:04'),(23,39,565,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-17 23:51:05'),(24,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,363,'2023-03-17 23:51:49'),(25,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,363,'2023-03-17 23:52:17'),(26,49,602,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-17 23:52:27'),(27,53,600,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-17 23:53:01'),(28,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,363,'2023-03-17 23:53:18'),(29,137,5174,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “Admissions  - ','',675,'2023-03-18 10:13:32'),(30,165,4442,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-18 10:28:53'),(31,40,3358,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:32:37'),(32,58,1221,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:34:06'),(33,61,6552,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:36:12'),(34,0,0,'reject_query',0,2,'Reject Query for Reason Noth',NULL,363,'2023-03-18 11:36:48'),(35,0,0,'reject_query',0,2,'Reject Query for Reason Nothing mentioned in the ticket.',NULL,363,'2023-03-18 11:37:08'),(36,0,0,'reject_query',0,2,'Reject Query for Reason ',NULL,363,'2023-03-18 11:38:57'),(37,62,6551,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:44:51'),(38,67,1281,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:48:47'),(39,81,1492,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 11:54:04'),(40,82,4447,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 12:26:50'),(41,133,1686,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 15:06:00'),(42,192,6624,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 15:34:26'),(43,188,2425,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,805,'2023-03-18 15:43:59'),(44,190,1073,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “ID Cards/ Certificates / TC related enquiry - ','',675,'2023-03-18 16:24:42'),(45,176,5373,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Payment Issues - “ to “ODM Connect - ','',675,'2023-03-18 17:41:38'),(46,168,1474,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-18 17:47:04'),(47,167,6612,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-18 17:51:52'),(48,172,1741,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear Team \n\nKindly do the needful !',526,'2023-03-20 07:09:58'),(49,173,2150,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear team \n\nKindly aasist the parent ',526,'2023-03-20 07:11:22'),(50,222,2325,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear Team \n\nKinfly assist the team!',526,'2023-03-20 07:12:03'),(51,75,2152,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear team \nKindly reply to the concern !',526,'2023-03-20 07:13:39'),(52,132,1275,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-20 18:33:46'),(53,3467,2073,'re_assign',0,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “ - “ to “Help Desk - ','DO THE NEED FULL',587,'2023-03-20 18:34:44'),(54,266,1730,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “School Merchandise - ','Kindly look into it.',675,'2023-03-21 16:38:16'),(55,263,956,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “Examination - ','',675,'2023-03-21 17:00:26'),(56,260,2066,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-21 17:02:47'),(57,240,6012,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,675,'2023-03-21 17:04:45'),(58,239,6012,'reject_query',5,2,'Reject Query for Reason Duplicate ticket of 240',NULL,675,'2023-03-21 17:05:38'),(59,238,97,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “Academics (I-V) - ','Kindly look into it.',675,'2023-03-21 17:09:55'),(60,214,1135,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,675,'2023-03-21 17:16:34'),(61,207,385,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-21 17:20:51'),(62,238,97,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “Academics (I-V) - ','Kindly look into it.',675,'2023-03-21 17:45:00'),(63,254,3388,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear Team \n\nKindly address the concern of the parents ',526,'2023-03-22 07:02:24'),(64,261,2239,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear Team \n\nKindly address the concern of the team.',526,'2023-03-22 07:03:22'),(65,246,1390,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “Examination - ','Dear Team \n Kindly look into the matter ',526,'2023-03-22 12:28:00'),(66,282,1390,'re_assign',5,2,'Sanghamitra Mishra\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “Examination - ','Dear Sir,\nKindly Reply to the queries of the child.',526,'2023-03-22 12:35:54'),(67,288,2407,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 17:41:02'),(68,3529,1301,'change_status',0,3,'Change Status from  to In-progress',NULL,459,'2023-03-22 17:41:44'),(69,3529,1301,'change_status',0,7,'Change Status from  to Re-opened',NULL,459,'2023-03-22 17:41:58'),(70,276,2192,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 17:44:25'),(71,293,5456,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “School Fees - ','',675,'2023-03-22 17:47:02'),(72,272,799,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 17:49:44'),(73,265,1102,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 18:38:03'),(74,265,1102,'change_status',6,3,'Change Status from Solved to In-progress',NULL,459,'2023-03-22 18:40:56'),(75,265,1102,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-22 18:41:13'),(76,263,956,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 18:52:02'),(77,249,763,'re_assign',5,2,'Iswar Mahali\n					 Has requested to reassign the query from\n					 “Examination - “ to “Co-Academics - ','Dear Team,\nThe parent is enquiring about SPELL BEE EXAM.\nRegards.',459,'2023-03-22 18:53:42'),(78,235,3385,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 18:56:26'),(79,225,951,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 19:06:52'),(80,181,914,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 19:11:21'),(81,170,1741,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 19:13:57'),(82,134,1645,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 19:19:15'),(83,123,2372,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 19:20:49'),(84,76,5293,'re_assign',5,2,'Iswar Mahali\n					 Has requested to reassign the query from\n					 “Examination - “ to “Academics (LKG-UKG) - ','Dear Team,\nKindly re-assign to the BDA team, I don\'t deal with it.\nRegards.',459,'2023-03-22 19:33:04'),(85,68,838,'reject_query',5,2,'Reject Query for Reason Dear Team,\nThe ticket is same as the ticket no. 3567 of the academic session 2022-23.\nRegards.',NULL,459,'2023-03-22 19:35:23'),(86,21,2255,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 19:44:31'),(87,13,1769,'reject_query',5,2,'Reject Query for Reason Dear Team,\nThe ticket is same as the ticket no. 3538 of the academic session 2022-23.\nRegards.',NULL,459,'2023-03-22 19:54:46'),(88,4,838,'reject_query',5,2,'Reject Query for Reason Dear Team,\nThe ticket is same as 3567 of the academic session 2022-23.\nRegards.',NULL,459,'2023-03-22 19:57:44'),(89,249,763,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:11:59'),(90,226,822,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:12:46'),(91,288,2407,'reject_query',6,2,'Reject Query for Reason Dear Parent,\nThe ticket is same as 3464 of the academic session 2022-23.\nRegards.',NULL,459,'2023-03-22 20:16:00'),(92,265,1102,'change_status',6,3,'Change Status from Solved to In-progress',NULL,459,'2023-03-22 20:21:08'),(93,160,1089,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:28:44'),(94,110,1196,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:30:43'),(95,96,1206,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:31:15'),(96,93,1102,'reject_query',5,2,'Reject Query for Reason Dear Team,\nThe ticket is same as the ticket no.\nRegards.265 ',NULL,459,'2023-03-22 20:33:10'),(97,78,3376,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:34:44'),(98,44,1125,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 20:38:19'),(99,33,1051,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:38:59'),(100,23,2415,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:39:38'),(101,19,2272,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 20:41:40'),(102,18,2179,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 20:42:50'),(103,8,5128,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-22 20:45:51'),(104,4,838,'change_status',2,3,'Change Status from Pending to In-progress',NULL,459,'2023-03-22 20:46:46'),(105,2,1157,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:49:37'),(106,299,409,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-22 20:51:48'),(107,214,1135,'change_status',3,6,'Change Status from In-progress to Solved',NULL,675,'2023-03-23 08:29:14'),(108,240,6012,'change_status',3,6,'Change Status from In-progress to Solved',NULL,675,'2023-03-23 08:33:09'),(109,238,97,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “Academics (I-V) - ','',675,'2023-03-23 08:54:18'),(110,277,5378,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Payment Issues - “ to “ODM Connect - ','Please look into it',675,'2023-03-23 09:12:29'),(111,283,170,'re_assign',5,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “Appointment Request - “ to “Academics (I-V) - ','Issue regarding section.please see to this.',363,'2023-03-23 12:21:00'),(112,284,672,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-23 12:31:30'),(113,291,6590,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Student Information - “ to “Academics (LKG-UKG) - ','Please look into it ',675,'2023-03-23 12:32:15'),(114,246,1390,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-23 12:38:37'),(115,295,571,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “School Merchandise - ','Please look into it.',675,'2023-03-23 12:39:19'),(116,282,1390,'reject_query',5,2,'Reject Query for Reason Dear Team,\nThe ticket no. is same as the ticket no. \n246.\nRegards.',NULL,459,'2023-03-23 12:39:41'),(117,282,1390,'change_status',2,6,'Change Status from Pending to Solved',NULL,459,'2023-03-23 12:39:49'),(118,302,1032,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-23 12:45:47'),(119,297,428,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-23 12:48:28'),(120,308,5286,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,675,'2023-03-23 13:45:45'),(121,299,409,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:29:25'),(122,272,799,'change_status',6,7,'Change Status from Solved to Re-opened',NULL,459,'2023-03-23 17:30:28'),(123,313,377,'re_assign',5,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “Admissions  - ','',363,'2023-03-23 17:32:21'),(124,312,377,'re_assign',5,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “Admissions  - ','',363,'2023-03-23 17:32:45'),(125,311,2156,'re_assign',5,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “School Transport - “ to “School Transport - ','',363,'2023-03-23 17:33:06'),(126,272,799,'change_status',7,6,'Change Status from Re-opened to Solved',NULL,459,'2023-03-23 17:34:34'),(127,226,822,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:37:48'),(128,299,409,'change_status',6,7,'Change Status from Solved to Re-opened',NULL,459,'2023-03-23 17:38:28'),(129,299,409,'change_status',7,6,'Change Status from Re-opened to Solved',NULL,459,'2023-03-23 17:39:21'),(130,181,914,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:40:12'),(131,181,914,'change_status',6,7,'Change Status from Solved to Re-opened',NULL,459,'2023-03-23 17:40:33'),(132,181,914,'change_status',7,6,'Change Status from Re-opened to Solved',NULL,459,'2023-03-23 17:42:27'),(133,263,956,'change_status',6,7,'Change Status from Solved to Re-opened',NULL,459,'2023-03-23 17:42:54'),(134,263,956,'change_status',7,6,'Change Status from Re-opened to Solved',NULL,459,'2023-03-23 17:44:40'),(135,225,951,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:45:56'),(136,78,3376,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:46:41'),(137,33,1051,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:47:22'),(138,265,1102,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:47:59'),(139,160,1089,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:48:41'),(140,110,1196,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:49:24'),(141,96,1206,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:49:49'),(142,2,1157,'change_status',3,6,'Change Status from In-progress to Solved',NULL,459,'2023-03-23 17:51:02'),(143,305,1679,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-23 18:01:30'),(144,304,3404,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-23 18:02:06'),(145,301,1601,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,459,'2023-03-23 18:02:39'),(146,317,6340,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:02:46'),(147,295,571,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:09:43'),(148,287,661,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:12:52'),(149,279,779,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:14:57'),(150,266,1730,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:16:59'),(151,261,2239,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:20:06'),(152,254,3388,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:24:46'),(153,247,46,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:28:41'),(154,229,1748,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:30:14'),(155,222,2325,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:32:43'),(156,173,2150,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Academics (VI-X) - ','',677,'2023-03-24 10:34:19'),(157,172,1741,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Help Desk - ','',677,'2023-03-24 10:36:05'),(158,79,6552,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Help Desk - ','',677,'2023-03-24 10:36:35'),(159,75,2152,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Help Desk - ','',677,'2023-03-24 10:37:25'),(160,55,6411,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-24 10:42:20'),(161,249,763,'change_status',3,6,'Change Status from In-progress to Solved',NULL,555,'2023-03-24 11:33:39'),(162,283,170,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “Admissions  - ','Kindly connect the parents and do the needful.',593,'2023-03-24 12:42:47'),(163,310,433,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “School Merchandise - ','Kindly do the needful.',593,'2023-03-24 12:43:34'),(164,294,196,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-24 12:45:09'),(165,244,5344,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “School Merchandise - ','Kindly do the needful.',593,'2023-03-24 12:45:49'),(166,281,2473,'re_assign',5,2,'Sanghamitra Mishra\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Dear Team\n\nKindly look into the matter.',526,'2023-03-24 12:47:04'),(167,238,97,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-24 12:47:47'),(168,314,2413,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,526,'2023-03-24 12:48:50'),(169,237,1112,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “Examination - ','Kindly do the needful.',593,'2023-03-24 12:48:53'),(170,218,796,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “School Merchandise - ','Kindly do the needful.',593,'2023-03-24 12:50:02'),(171,187,364,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “Examination - ','Kindly do the needful.',593,'2023-03-24 12:50:57'),(172,124,5269,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-24 12:54:24'),(173,36,35,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “School Merchandise - ','Kindly do the needful.',593,'2023-03-24 12:56:56'),(174,89,58,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-24 13:08:21'),(175,88,58,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-24 13:09:13'),(176,15,1331,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,564,'2023-03-24 13:35:43'),(177,22,5406,'re_assign',5,2,'Premandanda Dash\n					 Has requested to reassign the query from\n					 “ID Cards/ Certificates / TC related enquiry - “ to “Admissions  - ','please check it. ',564,'2023-03-24 13:38:05'),(178,128,1331,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,564,'2023-03-24 13:38:20'),(179,149,5444,'re_assign',5,2,'Premandanda Dash\n					 Has requested to reassign the query from\n					 “ID Cards/ Certificates / TC related enquiry - “ to “Help Desk - ','please sir check it',564,'2023-03-24 13:38:51'),(180,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,564,'2023-03-24 13:40:49'),(181,190,1073,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,564,'2023-03-24 13:46:33'),(182,220,536,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,564,'2023-03-24 13:47:54'),(183,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,564,'2023-03-24 13:48:25'),(184,149,5444,'re_assign',5,2,'Premandanda Dash\n					 Has requested to reassign the query from\n					 “ID Cards/ Certificates / TC related enquiry - “ to “Help Desk - ','please sir check it.',564,'2023-03-24 13:49:04'),(185,143,3368,'re_assign',5,2,'Premandanda Dash\n					 Has requested to reassign the query from\n					 “ID Cards/ Certificates / TC related enquiry - “ to “Help Desk - ','please sir check it.',564,'2023-03-24 13:49:44'),(186,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,564,'2023-03-24 13:49:56'),(187,0,0,'change_status',0,6,'Change Status from  to Solved',NULL,564,'2023-03-24 13:50:40'),(188,308,5286,'change_status',3,6,'Change Status from In-progress to Solved',NULL,675,'2023-03-24 15:12:44'),(189,318,891,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Help Desk - “ to “Examination - ','',675,'2023-03-24 15:13:07'),(190,320,1003,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,675,'2023-03-24 15:17:08'),(191,143,3368,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-24 15:49:47'),(192,149,5444,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-24 15:53:04'),(193,79,6552,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-24 16:00:19'),(194,314,2413,'extend_timeline',3,2,'\n					  Has requested to extend the timeline from 2023-03-27 to 05:30 AM','Discuss with VP ma\'am.',526,'2023-03-24 19:35:27'),(195,337,235,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-25 09:26:06'),(196,333,5304,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Help Desk - ','',677,'2023-03-25 10:03:23'),(197,338,213,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-25 11:16:16'),(198,339,1575,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-25 11:18:33'),(199,337,235,'change_status',3,6,'Change Status from In-progress to Solved',NULL,593,'2023-03-25 11:19:04'),(200,340,6578,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-25 11:33:10'),(201,334,1018,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:08:12'),(202,326,1051,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:17:10'),(203,324,3462,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:23:09'),(204,323,750,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:25:15'),(205,318,891,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:27:45'),(206,316,1018,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,459,'2023-03-25 13:29:06'),(207,341,493,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-25 16:03:14'),(208,343,6578,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-25 16:04:18'),(209,333,5304,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,675,'2023-03-25 17:35:18'),(210,342,2375,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-25 17:37:32'),(211,344,1259,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,363,'2023-03-25 17:39:19'),(212,173,2150,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (VI-X) - “ to “School Merchandise - ','Kindly look into the matter, as requested.',526,'2023-03-26 05:48:17'),(213,346,5527,'re_assign',5,2,'\n					 Has requested to reassign the query from\n					 “Academics (I-V) - “ to “Examination - ','Kindly look into the matter.',593,'2023-03-27 08:11:36'),(214,356,6606,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,593,'2023-03-27 08:14:11'),(215,358,2475,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-27 10:04:46'),(216,357,5360,'re_assign',5,2,'Aman Rouniyar\n					 Has requested to reassign the query from\n					 “Student Information - “ to “Academics (VI-X) - ','Student wants to add name in 7th DB whatsApp group. Her name is still in scholar group.',363,'2023-03-27 10:16:22'),(217,352,1426,'reject_query',5,2,'Reject Query for Reason DUPLICATE TICKET',NULL,363,'2023-03-27 10:43:36'),(218,352,1426,'reject_query',2,2,'Reject Query for Reason DUPLICATE TICKET',NULL,363,'2023-03-27 10:43:57'),(219,310,433,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 10:52:19'),(220,281,2473,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 10:54:32'),(221,244,5344,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 11:00:31'),(222,218,796,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 11:03:46'),(223,173,2150,'re_assign',5,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “School Merchandise - “ to “Help Desk - ','',677,'2023-03-27 11:04:30'),(224,172,1741,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 11:12:40'),(225,0,0,'re_assign',0,2,'Tripura Dalai\n					 Has requested to reassign the query from\n					 “ - “ to “Help Desk - ','',677,'2023-03-27 11:23:26'),(226,143,3368,'change_status',3,6,'Change Status from In-progress to Solved',NULL,675,'2023-03-27 11:51:56'),(227,36,35,'change_status',5,6,'Change Status from Time-Extended to Solved',NULL,677,'2023-03-27 12:02:07'),(228,75,2152,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,677,'2023-03-27 12:02:45'),(229,149,5444,'change_status',3,6,'Change Status from In-progress to Solved',NULL,363,'2023-03-27 12:20:06'),(230,333,5304,'change_status',3,6,'Change Status from In-progress to Solved',NULL,675,'2023-03-27 15:53:03'),(231,363,1426,'change_status',5,3,'Change Status from Time-Extended to In-progress',NULL,363,'2023-03-27 17:57:26');

--
-- Table structure for table `sb_help_desk_priority`
--

CREATE TABLE `sb_help_desk_priority` (
  `ticket_priority_pk_id` int(11) NOT NULL,
  `ticket_priority_name` varchar(45) DEFAULT NULL,
  `ticket_status` int(11) DEFAULT '1',
  `datetime` datetime DEFAULT CURRENT_TIMESTAMP,
  PRIMARY KEY (`ticket_priority_pk_id`)
) ENGINE=InnoDB DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_priority`
--


--
-- Table structure for table `sb_help_desk_raise_table_custom_fields`
--

CREATE TABLE `sb_help_desk_raise_table_custom_fields` (
  `raise_custom_fields_pk_id` int(11) NOT NULL AUTO_INCREMENT,
  `raise_custom_fields_user_id` int(11) DEFAULT NULL,
  `raise_custom_fields_columns` longtext,
  PRIMARY KEY (`raise_custom_fields_pk_id`)
) ENGINE=InnoDB AUTO_INCREMENT=23 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_raise_table_custom_fields`
--

INSERT INTO `sb_help_desk_raise_table_custom_fields` VALUES (13,667,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"team_chat\":3,\"category\":4,\"description\":5,\"time_required_to_solved\":6}'),(14,363,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"name_category\":3,\"rating\":4,\"time_taken_to_solve\":5,\"time_required_to_solved\":6,\"delayed_by\":7,\"sub-category\":8,\"category\":9,\"last_responded_on\":10,\"name_sub_category\":11,\"description\":12,\"time_status\":13,\"attachments\":14,\"student_chat\":15,\"team_chat\":16,\"rasied_on\":17,\"solved_datetime\":18}'),(15,1,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"time_status\":3,\"attachments\":4,\"sub-category\":5,\"student_chat\":6,\"team_chat\":7,\"rasied_on\":8,\"name_category\":9,\"time_taken_to_solve\":10,\"delayed_by\":11,\"name_sub_category\":12}'),(16,555,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"time_status\":3,\"sub-category\":4,\"name_sub_category\":5,\"description\":6,\"attachments\":7,\"student_chat\":8,\"team_chat\":9}'),(17,688,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"team_chat\":3,\"rating\":4,\"description\":5,\"attachments\":6,\"delayed_by\":7,\"name_sub_category\":8,\"student_chat\":9,\"time_status\":10,\"sub-category\":11,\"rasied_on\":12}'),(18,708,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"time_status\":3,\"last_responded_on\":4,\"rating\":5,\"name_sub_category\":6,\"delayed_by\":7,\"time_taken_to_solve\":8,\"student_chat\":9,\"solved_datetime\":10,\"rasied_on\":11,\"time_required_to_solved\":12,\"description\":13,\"name_category\":14,\"sub-category\":15,\"team_chat\":16,\"category\":17,\"attachments\":18}'),(19,805,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"name_sub_category\":3,\"student_chat\":4,\"time_status\":5,\"team_chat\":6,\"description\":7,\"category\":8,\"name_category\":9,\"rasied_on\":10,\"attachments\":11,\"sub-category\":12}'),(20,541,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"category\":3,\"sub-category\":4,\"time_status\":5,\"attachments\":6,\"description\":7}'),(21,676,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2,\"student_chat\":3,\"team_chat\":4,\"rasied_on\":5,\"time_status\":6,\"solved_datetime\":7,\"delayed_by\":8,\"sub-category\":9,\"name_sub_category\":10,\"description\":11,\"attachments\":12}'),(22,707,'{\"ticket_id\":0,\"task_status\":1,\"due_datetime\":2}');

--
-- Table structure for table `sb_help_desk_request_action_history`
--

CREATE TABLE `sb_help_desk_request_action_history` (
  `request_action_pkid` int(11) NOT NULL AUTO_INCREMENT,
  `hds_student_fk_id` int(11) DEFAULT '0',
  `hds_request_type` int(11) DEFAULT NULL,
  `hds_requested_by` int(11) DEFAULT NULL,
  `hds_requested_reason` varchar(45) DEFAULT NULL,
  `hds_requested_datetime` datetime DEFAULT NULL,
  `hds_request_action_by` int(11) DEFAULT NULL,
  `hds_request_reject_reason` varchar(45) DEFAULT NULL,
  `hds_request_action_datetime` datetime DEFAULT NULL,
  `hds_request_status` int(11) DEFAULT '2',
  `hds_extend_date_tobe_extend` date DEFAULT NULL,
  `hds_extend_time_tobe_extend` time DEFAULT NULL,
  PRIMARY KEY (`request_action_pkid`)
) ENGINE=InnoDB AUTO_INCREMENT=126 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_request_action_history`
--

INSERT INTO `sb_help_desk_request_action_history` VALUES (1,60,4,675,'','2023-03-17 09:54:40',NULL,NULL,NULL,2,NULL,NULL),(2,60,4,NULL,NULL,NULL,363,'NA','2023-03-17 10:02:06',9,NULL,NULL),(3,59,4,675,'','2023-03-17 12:21:33',NULL,NULL,NULL,2,NULL,NULL),(4,65,4,526,'Dear Team \n\nKindly look into  the matter .','2023-03-17 17:32:18',NULL,NULL,NULL,2,NULL,NULL),(5,120,4,526,'Dear team \n\nKindly help the parent with their','2023-03-17 17:34:10',NULL,NULL,NULL,2,NULL,NULL),(6,120,4,NULL,NULL,NULL,363,'NA','2023-03-18 09:35:46',9,NULL,NULL),(7,65,4,NULL,NULL,NULL,363,'NA','2023-03-18 09:36:22',9,NULL,NULL),(8,59,4,NULL,NULL,NULL,363,'NA','2023-03-18 09:38:36',9,NULL,NULL),(9,137,4,675,'','2023-03-18 10:13:30',NULL,NULL,NULL,2,NULL,NULL),(10,137,4,NULL,NULL,NULL,363,'NA','2023-03-18 10:14:34',9,NULL,NULL),(11,0,2,363,'Noth','2023-03-18 11:36:46',NULL,NULL,NULL,2,NULL,NULL),(12,0,2,363,'Nothing mentioned in the ticket.','2023-03-18 11:37:06',NULL,NULL,NULL,2,NULL,NULL),(13,0,2,363,'','2023-03-18 11:38:55',NULL,NULL,NULL,2,NULL,NULL),(14,190,4,675,'','2023-03-18 16:24:40',NULL,NULL,NULL,2,NULL,NULL),(15,190,4,NULL,NULL,NULL,363,'NA','2023-03-18 16:25:22',9,NULL,NULL),(16,176,4,675,'','2023-03-18 17:41:36',NULL,NULL,NULL,2,NULL,NULL),(17,176,4,NULL,NULL,NULL,363,'NA','2023-03-18 17:41:56',9,NULL,NULL),(18,172,4,526,'Dear Team \n\nKindly do the needful !','2023-03-20 07:09:55',NULL,NULL,NULL,2,NULL,NULL),(19,173,4,526,'Dear team \n\nKindly aasist the parent ','2023-03-20 07:11:20',NULL,NULL,NULL,2,NULL,NULL),(20,222,4,526,'Dear Team \n\nKinfly assist the team!','2023-03-20 07:12:01',NULL,NULL,NULL,2,NULL,NULL),(21,75,4,526,'Dear team \nKindly reply to the concern !','2023-03-20 07:13:36',NULL,NULL,NULL,2,NULL,NULL),(22,3467,4,587,'DO THE NEED FULL','2023-03-20 18:34:42',NULL,NULL,NULL,2,NULL,NULL),(23,266,4,675,'Kindly look into it.','2023-03-21 16:38:14',NULL,NULL,NULL,2,NULL,NULL),(24,266,4,NULL,NULL,NULL,363,'NA','2023-03-21 16:41:56',9,NULL,NULL),(25,222,4,NULL,NULL,NULL,363,'NA','2023-03-21 16:43:45',9,NULL,NULL),(26,173,4,NULL,NULL,NULL,363,'NA','2023-03-21 16:45:11',9,NULL,NULL),(27,172,4,NULL,NULL,NULL,363,'NA','2023-03-21 16:46:48',9,NULL,NULL),(28,75,4,NULL,NULL,NULL,363,'NA','2023-03-21 16:58:38',9,NULL,NULL),(29,263,4,675,'','2023-03-21 17:00:24',NULL,NULL,NULL,2,NULL,NULL),(30,239,2,675,'Duplicate ticket of 240','2023-03-21 17:05:36',NULL,NULL,NULL,2,NULL,NULL),(31,238,4,675,'Kindly look into it.','2023-03-21 17:09:53',NULL,NULL,NULL,2,NULL,NULL),(32,263,4,NULL,NULL,NULL,363,'NA','2023-03-21 17:22:00',9,NULL,NULL),(33,239,2,NULL,NULL,NULL,363,'Na','2023-03-21 17:22:34',9,NULL,NULL),(34,238,4,675,'Kindly look into it.','2023-03-21 17:44:58',NULL,NULL,NULL,2,NULL,NULL),(35,254,4,526,'Dear Team \n\nKindly address the concern of the','2023-03-22 07:02:22',NULL,NULL,NULL,2,NULL,NULL),(36,261,4,526,'Dear Team \n\nKindly address the concern of the','2023-03-22 07:03:20',NULL,NULL,NULL,2,NULL,NULL),(37,246,4,526,'Dear Team \n Kindly look into the matter ','2023-03-22 12:27:58',NULL,NULL,NULL,2,NULL,NULL),(38,282,4,526,'Dear Sir,\nKindly Reply to the queries of the ','2023-03-22 12:35:52',NULL,NULL,NULL,2,NULL,NULL),(39,293,4,675,'','2023-03-22 17:47:00',NULL,NULL,NULL,2,NULL,NULL),(40,249,4,459,'Dear Team,\nThe parent is enquiring about SPEL','2023-03-22 18:53:39',NULL,NULL,NULL,2,NULL,NULL),(41,76,4,459,'Dear Team,\nKindly re-assign to the BDA team, ','2023-03-22 19:33:02',NULL,NULL,NULL,2,NULL,NULL),(42,68,2,459,'Dear Team,\nThe ticket is same as the ticket n','2023-03-22 19:35:21',NULL,NULL,NULL,2,NULL,NULL),(43,13,2,459,'Dear Team,\nThe ticket is same as the ticket n','2023-03-22 19:54:44',NULL,NULL,NULL,2,NULL,NULL),(44,4,2,459,'Dear Team,\nThe ticket is same as 3567 of the ','2023-03-22 19:57:42',NULL,NULL,NULL,2,NULL,NULL),(45,288,2,459,'Dear Parent,\nThe ticket is same as 3464 of th','2023-03-22 20:15:58',NULL,NULL,NULL,2,NULL,NULL),(46,93,2,459,'Dear Team,\nThe ticket is same as the ticket n','2023-03-22 20:33:08',NULL,NULL,NULL,2,NULL,NULL),(47,238,4,675,'','2023-03-23 08:54:16',NULL,NULL,NULL,2,NULL,NULL),(48,277,4,675,'Please look into it','2023-03-23 09:12:27',NULL,NULL,NULL,2,NULL,NULL),(49,293,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:14:41',9,NULL,NULL),(50,288,2,NULL,NULL,NULL,363,'Na','2023-03-23 09:15:23',9,NULL,NULL),(51,282,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:16:07',9,NULL,NULL),(52,277,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:16:48',9,NULL,NULL),(53,261,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:17:28',9,NULL,NULL),(54,254,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:18:44',9,NULL,NULL),(55,249,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:20:35',9,NULL,NULL),(56,246,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:25:44',9,NULL,NULL),(57,238,4,NULL,NULL,NULL,363,'NA','2023-03-23 09:26:52',9,NULL,NULL),(58,93,2,NULL,NULL,NULL,363,'Na','2023-03-23 09:27:51',9,NULL,NULL),(59,76,4,NULL,NULL,NULL,363,'NA','2023-03-23 10:12:23',9,NULL,NULL),(60,68,2,NULL,NULL,NULL,363,'Na','2023-03-23 10:13:15',9,NULL,NULL),(61,13,2,NULL,NULL,NULL,363,'Na','2023-03-23 10:14:00',9,NULL,NULL),(62,4,2,NULL,NULL,NULL,363,'Na','2023-03-23 10:14:25',9,NULL,NULL),(63,283,4,363,'Issue regarding section.please see to this.','2023-03-23 12:20:58',NULL,NULL,NULL,2,NULL,NULL),(64,283,4,NULL,NULL,NULL,363,'NA','2023-03-23 12:21:38',9,NULL,NULL),(65,291,4,675,'Please look into it ','2023-03-23 12:32:13',NULL,NULL,NULL,2,NULL,NULL),(66,291,4,NULL,NULL,NULL,363,'NA','2023-03-23 12:33:33',9,NULL,NULL),(67,295,4,675,'Please look into it.','2023-03-23 12:39:17',NULL,NULL,NULL,2,NULL,NULL),(68,282,2,459,'Dear Team,\nThe ticket no. is same as the tick','2023-03-23 12:39:39',NULL,NULL,NULL,2,NULL,NULL),(69,295,4,NULL,NULL,NULL,363,'NA','2023-03-23 12:42:47',9,NULL,NULL),(70,282,2,NULL,NULL,NULL,363,'Na','2023-03-23 12:44:14',9,NULL,NULL),(71,313,4,363,'','2023-03-23 17:32:19',NULL,NULL,NULL,2,NULL,NULL),(72,312,4,363,'','2023-03-23 17:32:43',NULL,NULL,NULL,2,NULL,NULL),(73,311,4,363,'','2023-03-23 17:33:04',NULL,NULL,NULL,2,NULL,NULL),(74,313,4,NULL,NULL,NULL,363,'NA','2023-03-24 10:12:42',9,NULL,NULL),(75,312,4,NULL,NULL,NULL,363,'NA','2023-03-24 10:13:27',9,NULL,NULL),(76,311,4,NULL,NULL,NULL,363,'NA','2023-03-24 10:14:25',9,NULL,NULL),(77,173,4,677,'','2023-03-24 10:34:17',NULL,NULL,NULL,2,NULL,NULL),(78,172,4,677,'','2023-03-24 10:36:03',NULL,NULL,NULL,2,NULL,NULL),(79,79,4,677,'','2023-03-24 10:36:33',NULL,NULL,NULL,2,NULL,NULL),(80,75,4,677,'','2023-03-24 10:37:23',NULL,NULL,NULL,2,NULL,NULL),(81,283,4,593,'Kindly connect the parents and do the needful','2023-03-24 12:42:45',NULL,NULL,NULL,2,NULL,NULL),(82,310,4,593,'Kindly do the needful.','2023-03-24 12:43:32',NULL,NULL,NULL,2,NULL,NULL),(83,244,4,593,'Kindly do the needful.','2023-03-24 12:45:46',NULL,NULL,NULL,2,NULL,NULL),(84,281,4,526,'Dear Team\n\nKindly look into the matter.','2023-03-24 12:47:01',NULL,NULL,NULL,2,NULL,NULL),(85,237,4,593,'Kindly do the needful.','2023-03-24 12:48:51',NULL,NULL,NULL,2,NULL,NULL),(86,218,4,593,'Kindly do the needful.','2023-03-24 12:50:00',NULL,NULL,NULL,2,NULL,NULL),(87,187,4,593,'Kindly do the needful.','2023-03-24 12:50:55',NULL,NULL,NULL,2,NULL,NULL),(88,36,4,593,'Kindly do the needful.','2023-03-24 12:56:54',NULL,NULL,NULL,2,NULL,NULL),(89,22,4,564,'please check it. ','2023-03-24 13:38:03',NULL,NULL,NULL,2,NULL,NULL),(90,149,4,564,'please sir check it','2023-03-24 13:38:49',NULL,NULL,NULL,2,NULL,NULL),(91,149,4,564,'please sir check it.','2023-03-24 13:49:02',NULL,NULL,NULL,2,NULL,NULL),(92,143,4,564,'please sir check it.','2023-03-24 13:49:41',NULL,NULL,NULL,2,NULL,NULL),(93,318,4,675,'','2023-03-24 15:13:05',NULL,NULL,NULL,2,NULL,NULL),(94,318,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:20:50',9,NULL,NULL),(95,172,4,NULL,NULL,NULL,363,'','2023-03-24 15:24:18',4,NULL,NULL),(96,173,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:27:05',9,NULL,NULL),(97,79,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:28:17',9,NULL,NULL),(98,75,4,NULL,NULL,NULL,363,'Please reassign to academics VI - X','2023-03-24 15:31:21',4,NULL,NULL),(99,143,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:32:11',9,NULL,NULL),(100,22,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:32:40',9,NULL,NULL),(101,149,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:33:21',9,NULL,NULL),(102,36,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:34:11',9,NULL,NULL),(103,187,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:34:43',9,NULL,NULL),(104,218,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:35:13',9,NULL,NULL),(105,237,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:35:39',9,NULL,NULL),(106,244,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:36:13',9,NULL,NULL),(107,281,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:37:47',9,NULL,NULL),(108,283,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:39:54',9,NULL,NULL),(109,310,4,NULL,NULL,NULL,363,'NA','2023-03-24 15:41:53',9,NULL,NULL),(110,314,3,526,'Discuss with VP ma\'am.','2023-03-24 19:35:25',NULL,NULL,NULL,2,'2023-03-27','05:30:00'),(111,314,3,NULL,NULL,NULL,363,'NA','2023-03-25 09:43:40',9,NULL,NULL),(112,333,4,677,'','2023-03-25 10:03:22',NULL,NULL,NULL,2,NULL,NULL),(113,333,4,NULL,NULL,NULL,363,'NA','2023-03-25 15:24:22',9,NULL,NULL),(114,173,4,526,'Kindly look into the matter, as requested.','2023-03-26 05:48:15',NULL,NULL,NULL,2,NULL,NULL),(115,346,4,593,'Kindly look into the matter.','2023-03-27 08:11:34',NULL,NULL,NULL,2,NULL,NULL),(116,346,4,NULL,NULL,NULL,363,'NA','2023-03-27 10:03:43',9,NULL,NULL),(117,357,4,363,'Student wants to add name in 7th DB whatsApp ','2023-03-27 10:16:20',NULL,NULL,NULL,2,NULL,NULL),(118,357,4,NULL,NULL,NULL,363,'NA','2023-03-27 10:25:02',9,NULL,NULL),(119,173,4,NULL,NULL,NULL,363,'NA','2023-03-27 10:25:21',9,NULL,NULL),(120,352,2,363,'DUPLICATE TICKET','2023-03-27 10:43:34',NULL,NULL,NULL,2,NULL,NULL),(121,352,2,363,'DUPLICATE TICKET','2023-03-27 10:43:55',NULL,NULL,NULL,2,NULL,NULL),(122,352,2,NULL,NULL,NULL,363,'Na','2023-03-27 10:44:35',9,NULL,NULL),(123,173,4,677,'','2023-03-27 11:04:28',NULL,NULL,NULL,2,NULL,NULL),(124,0,4,677,'','2023-03-27 11:23:24',NULL,NULL,NULL,2,NULL,NULL),(125,173,4,NULL,NULL,NULL,363,'NA','2023-03-27 12:14:29',9,NULL,NULL);

--
-- Table structure for table `sb_help_desk_request_status`
--

CREATE TABLE `sb_help_desk_request_status` (
  `request_status_pkid` int(11) NOT NULL AUTO_INCREMENT,
  `request_status_title` varchar(45) DEFAULT NULL,
  `request_status_color` varchar(45) DEFAULT NULL,
  `request_status_datetime` datetime DEFAULT CURRENT_TIMESTAMP,
  PRIMARY KEY (`request_status_pkid`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_request_status`
--

INSERT INTO `sb_help_desk_request_status` VALUES (1,'Reject','#f54242','2022-04-15 17:01:27'),(2,'Accept','#1ae80c','2022-04-15 17:01:28'),(3,'Pending','#164cfa','2022-04-16 16:31:52');

--
-- Table structure for table `sb_help_desk_status`
--

CREATE TABLE `sb_help_desk_status` (
  `hdstatus_pk_id` int(11) NOT NULL AUTO_INCREMENT,
  `hdstatus_title` varchar(255) DEFAULT NULL,
  `hdstatus_ai_status` int(11) DEFAULT '1',
  `hdstatus_type` int(11) DEFAULT '0',
  `hdstatus_color` varchar(45) DEFAULT NULL,
  `hdstatus_datetime` datetime DEFAULT CURRENT_TIMESTAMP,
  PRIMARY KEY (`hdstatus_pk_id`)
) ENGINE=InnoDB AUTO_INCREMENT=10 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_status`
--

INSERT INTO `sb_help_desk_status` VALUES (1,'New',1,0,'1cfffb','2022-04-12 10:23:38'),(2,'Pending',1,0,'14b8a5','2022-04-12 10:23:39'),(3,'In-progress',1,0,'1c6bff','2022-04-12 10:23:39'),(4,'Rejected',1,0,'ff1c1c','2022-04-12 10:23:39'),(5,'Time-Extended',1,0,'731cff','2022-04-12 10:23:39'),(6,'Solved',1,0,'1fff26','2022-04-12 10:23:40'),(7,'Re-opened',1,0,'ff8f1f','2022-04-12 10:23:40'),(8,'Verified',1,0,'27a807','2022-04-12 10:23:40'),(9,'Approve',1,0,'1fff26','2022-04-19 06:06:28');

--
-- Table structure for table `sb_help_desk_student`
--

CREATE TABLE `sb_help_desk_student` (
  `hds_pk_id` int(11) NOT NULL AUTO_INCREMENT,
  `hds_student_id` int(11) DEFAULT NULL,
  `hds_type_id` int(11) DEFAULT NULL,
  `hds_sub_type_id` int(11) DEFAULT NULL,
  `hds_code` varchar(255) DEFAULT NULL,
  `hds_code_counter` int(11) DEFAULT '0',
  `hds_title_text` varchar(1000) DEFAULT NULL,
  `hds_description` varchar(5000) DEFAULT NULL,
  `hds_attachment` varchar(1000) DEFAULT NULL,
  `hds_status` int(11) DEFAULT NULL,
  `hds_datetime` datetime DEFAULT NULL,
  `hds_action_status` int(11) DEFAULT '5',
  `hds_action_by` int(11) DEFAULT NULL,
  `hds_action_datetime` datetime DEFAULT CURRENT_TIMESTAMP,
  `hds_request_status` int(11) DEFAULT '2',
  `hds_request_reason` varchar(255) DEFAULT NULL,
  `hds_request_check` int(11) DEFAULT '0',
  `hds_request_by` int(11) DEFAULT NULL,
  `hds_request_by_datetime` datetime DEFAULT NULL,
  `hds_request_accept_by` int(11) DEFAULT NULL,
  `hds_request_reject_reason` varchar(1000) DEFAULT NULL,
  `hds_request_accept_datetime` datetime DEFAULT NULL,
  `hds_extend_status` int(11) DEFAULT '2',
  `hds_extend_check` int(11) DEFAULT '0',
  `hds_extend_date` date DEFAULT NULL,
  `hds_extend_time` time DEFAULT NULL,
  `hds_extend_reason` varchar(1000) DEFAULT NULL,
  `hds_extend_by` int(11) DEFAULT NULL,
  `hds_extend_approve_reason` varchar(1000) DEFAULT NULL,
  `hds_extend_datetime` datetime DEFAULT NULL,
  `hds_extend_approve_by` int(11) DEFAULT NULL,
  `hds_extend_approve_datetime` datetime DEFAULT NULL,
  `hds_reassign_type` int(11) DEFAULT NULL,
  `hds_reassign_subtype` int(11) DEFAULT NULL,
  `hds_reassign_reason` varchar(1000) DEFAULT NULL,
  `hds_reassign_datetime` datetime DEFAULT NULL,
  `hds_reassign_status` int(11) DEFAULT '2',
  `hds_reassign_by` int(11) DEFAULT NULL,
  `hds_reassign_action_by` int(11) DEFAULT NULL,
  `hds_reassign_action_status` int(11) DEFAULT NULL,
  `hds_reassign_check` int(11) DEFAULT '0',
  `hds_reassign_action_reason` varchar(1000) DEFAULT NULL,
  `hds_reassign_action_datetime` datetime DEFAULT NULL,
  `hds_reopen_reason` varchar(1000) DEFAULT NULL,
  `hds_reopen_attachment` varchar(45) DEFAULT NULL,
  `hds_verify_remark` varchar(1000) DEFAULT NULL,
  `hds_verify_attachment` varchar(45) DEFAULT NULL,
  `hds_verify_ratting` varchar(45) DEFAULT NULL,
  `hds_request_priority` varchar(45) DEFAULT NULL,
  `hds_solved_by` varchar(45) DEFAULT NULL,
  `hds_solved_datetime` datetime DEFAULT NULL,
  `hds_rating` int(11) DEFAULT NULL,
  `hds_reject_by` varchar(45) DEFAULT NULL,
  `hds_reject_datetime` datetime DEFAULT NULL,
  `hds_reject_reason` varchar(45) DEFAULT NULL,
  `hds_reject_approved_by` varchar(45) DEFAULT NULL,
  `hds_reject_status` varchar(45) DEFAULT NULL,
  `hds_reject_check` int(11) DEFAULT '2',
  `hds_reject_reject_reason` varchar(45) DEFAULT NULL,
  `hds_reject_reject_datetime` datetime DEFAULT NULL,
  `hd_resolve_start_date_times` varchar(255) DEFAULT NULL,
  `hd_resolve_end_date_times` varchar(255) DEFAULT NULL,
  `hd_student_rating` int(11) DEFAULT NULL,
  `hd_student_feedback` varchar(200) DEFAULT NULL,
  `hd_student_feedback_datetime` datetime DEFAULT NULL,
  `hds_added_by_user_id` int(11) DEFAULT NULL,
  `hds_priority_flag` int(11) DEFAULT NULL COMMENT '1-urgent 2-high 3-normal',
  PRIMARY KEY (`hds_pk_id`),
  KEY `index1` (`hds_type_id`,`hds_sub_type_id`,`hds_student_id`,`hds_status`)
) ENGINE=InnoDB AUTO_INCREMENT=370 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `sb_help_desk_student`
--

INSERT INTO `sb_help_desk_student` VALUES (1,857,2,5,NULL,0,'Enquiry about Admission Documents ','How can i pay the readmission fees ?? ','',1,'2023-03-14 08:00:59',5,NULL,'2023-03-14 08:00:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 09:30:00\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(2,1157,12,47,NULL,0,'Issue related to Exam Evaluation','Need to see answer sheet of maths','',6,'2023-03-14 09:28:33',6,459,'2023-03-23 17:51:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 09:30:00\",\"2023-03-15 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(3,5336,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I want to change the section from DB to DS. Plz help.','',1,'2023-03-14 10:02:59',5,NULL,'2023-03-14 10:02:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 10:02:59\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 10:03:00\"]',NULL,NULL,NULL,NULL,NULL),(4,838,12,47,NULL,0,'Issue related to Exam Evaluation','I want to recheck my answer papers of Annual Exams kindly make necessary arrangements ','',4,'2023-03-14 10:50:33',3,459,'2023-03-22 20:46:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-22 19:57:42','Dear Team,\nThe ticket is same as 3567 of the ','363','9',0,'Na','2023-03-23 10:14:25','[\"2023-03-14 10:50:33\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 10:51:00\"]',NULL,NULL,NULL,NULL,NULL),(5,1279,8,0,NULL,0,'','Meri beti Dibya laxmi Nayak promoted to class-2 but uska odm connect nenhin khul raha he pls help me.mere bete Dibya Ranjan Nayak promoted to class -7 \r\nUska email se vej hahi hun.','',1,'2023-03-14 12:35:52',5,NULL,'2023-03-14 12:35:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(6,363,2,8,NULL,0,'Other Reasons','Respected Sir/ ma\'am,\r\n\r\nWe are Parents of Sriyansh Panda, Standard 3, ODM Public School, BDA Unit (For Session 2023-2024), requesting you to transfer our ward from ODM Public School, BDA Unit to ODM Public School, Sishu Vihar, Patia Unit. We are requesting because our residence was shifted to Raghunathpur which is nearer to the ODM Public School at Patia.\r\nIn Continuation with the above subject matter we want to inform you that the ward will face a lot of difficulties if the change of school is not allowed. The main issue is the travelling time, which will increase drastically and that will impact the mental and physical health of the ward.\r\n\r\nThe co-operation we got during covid-19 and afterwards was unbelievable as well as unforgettable also. We are requesting the same co-operation and guidelines from the management to resolve this issue also.\r\n\r\nWe are hoping for a positive result from your end. If you do so we will be very much obliged.  \r\nRegards,\r\nSantosini Panda\r\n9776609393','',1,'2023-03-14 13:52:34',5,NULL,'2023-03-14 13:52:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 13:52:34\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 13:53:00\"]',NULL,NULL,NULL,NULL,NULL),(7,428,6,26,NULL,0,'Other Reasons','In my profile my child school fees was showing extra ','',1,'2023-03-14 14:18:25',5,NULL,'2023-03-14 14:18:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 14:18:25\"]','[\"2023-03-14 16:19:00\"]',NULL,NULL,NULL,NULL,NULL),(8,5128,12,47,NULL,0,'Issue related to Exam Evaluation','The annual report card did not mention the marks obtained in Sanskrit. Why is that so?','hd_student_23031402215936_studexamcard7pdf.pdf',6,'2023-03-14 14:21:59',6,459,'2023-03-22 20:45:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 14:21:59\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 14:22:00\"]',NULL,NULL,NULL,NULL,NULL),(9,2048,19,0,NULL,0,'','Mohammad ayan  (10086)!\r\nShafiq siddiqui ( 10087) \r\n\r\nAbove student will be continue in day scholar .....please do the  needful accordingly ','',1,'2023-03-14 14:22:49',5,NULL,'2023-03-14 14:22:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(10,161,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Respect sir,it\'s a humble request from last 6 months I want to change my son section change from DB TO DS.Im suffering a lots from financial issues. Due to that reason I\'m unable to pay much more.try to understand our issue.i don\'t want to switch my child to another school.its like his second home.i have no other option. ????????????','',1,'2023-03-14 14:26:59',5,NULL,'2023-03-14 14:26:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 14:26:59\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 14:27:00\"]',NULL,NULL,NULL,NULL,NULL),(11,5365,2,8,NULL,0,'Other Reasons','Need new admission in class 6th day scholar batch... For our girl child in sibling case ','',1,'2023-03-14 14:50:01',5,NULL,'2023-03-14 14:50:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 14:50:01\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 14:51:00\"]',NULL,NULL,NULL,NULL,NULL),(12,428,2,7,NULL,0,'Enquiry about Fees & Instalment Plans ','Annual composit fees showing extra ','',1,'2023-03-14 15:06:31',5,NULL,'2023-03-14 15:06:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 15:06:31\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 15:07:00\"]',NULL,NULL,NULL,NULL,NULL),(13,1769,12,47,NULL,0,'Issue related to Exam Evaluation','I want the Annual  exam science  and math  copies to  see  \r\nRegards \r\nSakambari Ray \r\nName of the student- swayam Ray \r\nClass - 7\r\nSec - Scholar batch \r\nYear - 2022- 2023 ','',4,'2023-03-14 15:47:01',2,NULL,'2023-03-14 15:47:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-22 19:54:44','Dear Team,\nThe ticket is same as the ticket n','363','9',0,'Na','2023-03-23 10:14:00','[\"2023-03-14 15:47:01\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 15:48:00\"]',NULL,NULL,NULL,NULL,NULL),(14,1030,5,21,NULL,0,'Other Reasons','I have raised multiple ticket but all are closed without any explanation, solution and reason','',6,'2023-03-14 17:21:23',6,363,'2023-03-17 23:50:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-14 17:21:23\",\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-14 18:30:00\",\"2023-03-15 18:30:00\",\"2023-03-16 17:22:00\"]',1,'','2023-03-19 12:15:20',NULL,NULL),(15,1331,17,69,NULL,0,'Enquiry on TC & Certificates','I had applied for TC of Priti Pragnya Jena,  School No.8956,  what is the status and how I got the same ','hd_student_23031407501545_TC.',6,'2023-03-14 19:50:15',6,564,'2023-03-24 13:35:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(16,852,18,0,NULL,0,'','Payment could not be be done ','hd_student_23031408272971_Screenshot2023031420.jpg',1,'2023-03-14 20:27:29',5,NULL,'2023-03-14 20:27:29',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(17,1604,6,22,NULL,0,'Fees not updated in ODM Connect ','Not able to pay the composite fees from odm connect','',1,'2023-03-14 20:43:39',5,NULL,'2023-03-14 20:43:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\"]','[\"2023-03-15 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(18,2179,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Can we answer papers of the annual exam','',6,'2023-03-14 20:45:17',6,459,'2023-03-22 20:42:48',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(19,2272,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','GOOD EVENING SIR,\r\nI\'m Manaswinee Mishra of class IX promoted to class X..\r\nI want to recheck my annual copies as the following are coded so I want recheck my copies.\r\nSo sir kindly lookafter it.','',6,'2023-03-14 21:45:04',6,459,'2023-03-22 20:41:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',6,'','2023-03-23 09:48:05',NULL,NULL),(20,1171,6,22,NULL,0,'Fees not updated in ODM Connect ','I have paid the composite fees payment online through Paytm but still it is not reflecting in the ODM Connect App. The amount has been debited from my account. ','hd_student_23031409545935_Screenshot2023031421.jpg',1,'2023-03-14 21:54:59',5,NULL,'2023-03-14 21:54:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\"]','[\"2023-03-15 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(21,2255,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Annual exam report card is not correct ','',3,'2023-03-14 22:47:05',3,459,'2023-03-22 19:44:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(22,5406,2,8,NULL,0,'Other Reasons','I have not yet received any confirmation on change request.. Pls suggest the process to withdraw my ward ','',1,'2023-03-14 23:11:25',5,NULL,'2023-03-14 23:11:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,8,'please check it. ','2023-03-24 13:38:03',9,564,363,NULL,0,'NA','2023-03-24 15:32:40',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(23,2415,12,49,NULL,0,'Any other issue in Examination','I have got very less marks in maths also I have dout that this paper has not been corrected properly, so I request to recheck my maths paper.','',3,'2023-03-14 23:14:34',3,459,'2023-03-22 20:39:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(24,5571,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Hi Sir, \r\nNotebook purchase list has come for new session. The notebook counts are too high and many of unused notebooks are ly5at home. There should be option to purchase notebooks as per the requirement. \r\n Even we can purchase notebooks whenever required in future from school store.\r\n\r\nSo please think of it & help parents not to spend their hard earned money unnecessary. \r\n\r\nI hope you will consider this as a request and do the needful.\r\n\r\nThanks\r\nJitendra ','',1,'2023-03-15 09:14:39',5,NULL,'2023-03-15 09:14:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(25,440,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Please change the Status of  Anmol Rastogi from DS to DB as approved by management authority. Thank you.\r\n\r\nGurdeep ','',1,'2023-03-15 09:23:26',5,NULL,'2023-03-15 09:23:26',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 09:30:00\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(26,1350,6,26,NULL,0,'Other Reasons','How to pay the composite fee in ODM Connect app','',1,'2023-03-15 10:17:19',5,NULL,'2023-03-15 10:17:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 10:17:19\"]','[\"2023-03-15 12:18:00\"]',NULL,NULL,NULL,NULL,NULL),(27,5591,12,0,NULL,0,'','As a mother, I take responsibility for my child\'s improvement. So please promote her to Lkg. ','',1,'2023-03-15 10:25:37',5,NULL,'2023-03-15 10:25:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(28,1215,6,26,NULL,0,'Other Reasons','Payment option not showing for books and note books.also clarify is it mandatory to clear first quarter fees before start of new session','',1,'2023-03-15 10:37:32',5,NULL,'2023-03-15 10:37:32',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 10:37:32\"]','[\"2023-03-15 12:38:00\"]',NULL,NULL,NULL,NULL,NULL),(29,5613,6,22,NULL,0,'Fees not updated in ODM Connect ','Good morning sir/Madam,\r\nI have applied for change from Day Boarding to Day Scholar in UKG. And the same also approved by management. But Fees is showing as per day Boarding structure in ODM Connect. Kindly look into the issues plz.','',1,'2023-03-15 10:42:34',5,NULL,'2023-03-15 10:42:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 10:42:34\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 10:43:00\"]',NULL,NULL,NULL,NULL,NULL),(30,743,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','To, \r\nThe Principal, ODM Public School, Bhubaneswar. \r\n\r\nSub: - Shifting from Day Boarding to Day Scholar.\r\n\r\nRespected Madam, \r\nI shall feel obliged, if you kindly allow my son, Saiansh Tripathy, of class 3 DB(now promoted to class 4,DB) to the Day Scholar group. He is facing a lot of difficulties in adjusting himself to the current timings of Day Boarding. His health condition is deteriorating day by day for which he is unable to concentrate in his studies. We have consulted the doctor regarding this and he has also suggested to reduce his school timings for the betterment of his health condition as he is  getting fully exhausted and tired after coming back from school for which he is unable to do his self-studies.As a result his performance in studies is also detoriating.Its really a matter of concern now as he is going to a higher class where self study is a must.Kindly consider my request for which I shall remain evergrateful to you.\r\n\r\n Yours Faithfully \r\n\r\nManoj Kumar Tripathy \r\nFather of Saiansh Tripathy \r\nSchool No - 7797\r\nMob : 7735022888','',1,'2023-03-15 11:05:42',5,NULL,'2023-03-15 11:05:42',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 11:05:42\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 11:06:00\"]',NULL,NULL,NULL,NULL,NULL),(31,2156,14,58,NULL,0,'Any other issue related to School Transport ','Dear Sir, the school has no mechanism for resolving compalint raised by parents.  Last year I have raised issue regarding transport fee.  Neither the issue solved nor any response received.  Also I have met Vice principal madam regarding this.  Instead of taking the issue for consideration ur administration has increased the transport fee.  From this it is seeing that how ur school is concern about parents... Feeling very sorry\r\n\r\nThanks','',1,'2023-03-15 11:19:21',5,NULL,'2023-03-15 11:19:21',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 11:19:21\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 11:20:00\"]',NULL,NULL,NULL,NULL,NULL),(32,1451,6,22,NULL,0,'Fees not updated in ODM Connect ','Re-admission fees  link to pay not update in school fees payment category. \r\nKindly update the same','',1,'2023-03-15 11:54:42',5,NULL,'2023-03-15 11:54:42',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 11:54:42\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 11:55:00\"]',NULL,NULL,NULL,NULL,NULL),(33,1051,12,47,NULL,0,'Issue related to Exam Evaluation','Hello Team, \r\nrequest to check the annual exam answer sheets of Tejas Pattanayak,Class V sec-A.\r\nThe marks obtained in the most of subjects are making us worry. In the previous exams he did good so, I request you to show the answer sheets to check where are we lacking.','',6,'2023-03-15 12:09:06',6,459,'2023-03-23 17:47:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 12:09:06\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 12:10:00\"]',1,'Hello team, issues in pending, kindly share any data for annual exam paper showing or if any formality is there.','2023-03-24 11:34:23',NULL,NULL),(34,5600,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I would request to transfer my lad from day boarding to day  scholar since she has not been keeping well owing to long duration of day boarding ...','',1,'2023-03-15 12:28:20',5,NULL,'2023-03-15 12:28:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 12:28:20\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 12:29:00\"]',NULL,NULL,NULL,NULL,NULL),(35,5536,7,31,NULL,0,'Enquiry about Study Material','I have already paid the Annual  Composite Fee for the session .Now how can I order books and notebooks.','',1,'2023-03-15 12:48:04',5,NULL,'2023-03-15 12:48:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 12:48:04\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 15:49:00\"]',NULL,NULL,NULL,NULL,NULL),(36,35,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Hello sir... I have choosen Hindi for my ward... And there are 13 copy in single ruled copy .. my question is why it needs to buy 13 copy at one time and for what reason... Where as in odia there are only 2 copy of single ruled copy is available ','',6,'2023-03-15 14:50:01',6,677,'2023-03-27 12:02:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Kindly do the needful.','2023-03-24 12:56:54',9,593,363,NULL,0,'NA','2023-03-24 15:34:11',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 14:50:01\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 14:51:00\"]',1,'I did not get any update regarding my query.... I haven\'t not received any call and you updated it\'s solved in your self ... How is it possible ','2023-03-27 18:28:33',NULL,NULL),(37,852,6,23,NULL,0,'Fees Receipt missing in ODM Connect','We have already paid annual composite fee for class V for our child.. Now you disabled the payment option. ','hd_student_23031503091279_studpaymentreceipt15.pdf',1,'2023-03-15 15:09:12',5,NULL,'2023-03-15 15:09:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 15:09:12\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 15:10:00\"]',NULL,NULL,NULL,NULL,NULL),(38,3355,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Kindly change my son Ayanshu Amrutayan Samal promoted recently to class V from DB to DS in the class because we are unable to bear the education cost of my both child reading in ODM. ','',1,'2023-03-15 15:26:07',5,NULL,'2023-03-15 15:26:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 15:26:07\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 15:27:00\"]',NULL,NULL,NULL,NULL,NULL),(39,565,5,21,NULL,0,'Other Reasons','How to add my 2nd child in same app','',3,'2023-03-15 15:45:57',3,363,'2023-03-17 23:51:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 15:45:57\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 15:46:00\"]',NULL,NULL,NULL,NULL,NULL),(40,3358,14,58,NULL,0,'Any other issue related to School Transport ','I am requesting you to allot my transportation as temporary (from 24 th March to  till starting summmer vacation)from Sundarpada route to Lingipur square route.','',6,'2023-03-15 16:46:05',6,805,'2023-03-18 11:32:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 16:46:05\",\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 18:30:00\",\"2023-03-17 16:47:00\"]',NULL,NULL,NULL,NULL,NULL),(41,276,6,26,NULL,0,'Other Reasons','Dear Sir/Madam\r\n            My daughter priyanshi Nayak is studying in class 2 sec-B in your school .I would like to pay the school fees annually. Kindly guide is there any discount is allowed for one time payment .\r\n Thanking you\r\nPrachi Prava Samal\r\n9776421798\r\n','',1,'2023-03-15 16:54:54',5,NULL,'2023-03-15 16:54:54',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-15 16:54:54\",\"2023-03-16 09:30:00\"]','[\"2023-03-15 18:30:00\",\"2023-03-16 09:55:00\"]',NULL,NULL,NULL,NULL,NULL),(42,5669,15,64,NULL,0,'Other Reasons','Dear Sir,\r\nMy son Armaan Pati of std XI is staying in the Hostel for retest purpose, tomorrow ie. 16.03.2023 is the last date of retest.  So after the exam please allow my son to leave the Hostel through  Mr Chitaranjan Pati my authored person.\r\nThanking you \r\nAkshaya Kumar Pati \r\n','hd_student_23031507020843_IMG20230315WA0009jpg.jpg',1,'2023-03-15 19:02:08',5,NULL,'2023-03-15 19:02:08',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(43,5761,15,59,NULL,0,'Issue related to Hostel Facilities','I want to add my view that students while shifting their hostel at class 12th will face utmost diffiulty there is no doubt first I\'ll say this is unnecessary as 12th students will give their board exams so this will be create a disturbance by taking large amount of goods ,fear of loosin important things or documents, adaption with roomates. Why s the management not looking into this? \r\nAnd if the hoste is gettig chaged i raise my voice by saying PARENTS will stay with children to help them please do a rule and look over this! \r\n','',6,'2023-03-15 19:39:04',6,772,'2023-03-17 10:11:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(44,1125,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I am yajnesh Kumar sahoo\'s mother \r\nCan not find the report card ','',6,'2023-03-15 19:43:42',6,459,'2023-03-22 20:38:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(45,1104,6,22,NULL,0,'Fees not updated in ODM Connect ','Annual composite Fees paid, but not updated.','hd_student_23031507483554_Screenshot2023031519.jpg',1,'2023-03-15 19:48:35',5,NULL,'2023-03-15 19:48:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\"]','[\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(46,790,19,0,NULL,0,'','Couldn\'t able to view notebooks and books list','',1,'2023-03-15 19:57:45',5,NULL,'2023-03-15 19:57:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(47,1390,6,22,NULL,0,'Fees not updated in ODM Connect ','I couldn\'t find how to make payment regarding readmission ','',1,'2023-03-15 20:21:22',5,NULL,'2023-03-15 20:21:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\"]','[\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(48,5351,5,18,NULL,0,'Details not showing in ODM Connect ','I have changed my wing to day boarding but it is not showing in the odm connect app','',1,'2023-03-15 20:24:18',5,NULL,'2023-03-15 20:24:18',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(49,602,5,21,NULL,0,'Other Reasons','Not able to download utility receipt.','',3,'2023-03-15 21:33:43',3,363,'2023-03-17 23:52:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(50,216,1,3,NULL,0,'Enquiry about or Apply for Transfer Certificate (TC)','Because of some unavoidable circumstances,  I want my son\'s internal transfer from Kid\'s World,  BDA to Sishu Vihar,  Patia. \r\nSame I\'ve been approached several times ( throughODM connect/ Email/ Hard copy application),  because now it\'s too difficult for me to send my child to BDA unity. \r\nPlease consider. ','',1,'2023-03-15 21:54:00',5,NULL,'2023-03-15 21:54:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(51,5185,6,24,NULL,0,'Clarity on Fees Plan or Fees Calculation','I just want to know the  fees structure break up for the UKG students.','',1,'2023-03-15 23:04:35',5,NULL,'2023-03-15 23:04:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(52,6274,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I would like to change my ward\'s wing from Rs to db','',1,'2023-03-15 23:09:34',5,NULL,'2023-03-15 23:09:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(53,600,5,20,NULL,0,'Error/Bugs in ODM Connect ','How to add/enrol multiple children ','',3,'2023-03-15 23:21:21',3,363,'2023-03-17 23:53:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(54,2460,2,8,NULL,0,'Other Reasons','ODM connect app is not showing payment for Re-admission fee. ','',1,'2023-03-16 00:03:19',5,NULL,'2023-03-16 00:03:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(55,6411,13,51,NULL,0,'Enquiry about School Uniform ','How can we pay for school uniform','',6,'2023-03-16 00:12:41',6,677,'2023-03-24 10:42:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(56,5565,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','It\'s my humble Request to ODM administrator for change the wing from Day boarding to day scholar. \r\nMy daughter wasn\'t talking her food properly, that\'s why she is going very weak and suffering health issues many times. Due to which she was absent on that days. \r\nSecondly we are unable to pay the boarding fees now a days. \r\nLast year I paid the fees with late fees. Because of some monetary problems we can\'t afford the boarding fees.\r\nPlease mark my words and give permission to change the wings.\r\nSo that only it will be better for Anwesha and us .\r\n\r\nThank you\r\nLipsarani Mahapatra ','',1,'2023-03-16 00:20:25',5,NULL,'2023-03-16 00:20:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(57,280,5,18,NULL,0,'Details not showing in ODM Connect ','Receipt of Annual composite fees,books and notebook fees not downloading ','',3,'2023-03-16 05:14:49',3,363,'2023-03-17 23:48:43',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(58,1221,14,55,NULL,0,'Enquiry about Apply or Withdrawal','I can\'t find the apply for transport ','',6,'2023-03-16 07:11:31',6,805,'2023-03-18 11:34:03',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(59,2226,5,18,NULL,0,'Details not showing in ODM Connect ','I got the mail that my son\'s wing have been changed to DB. But it is not showing in the ODM connect an that\'s why we are unable to pay fees in ODM connect.','hd_student_23031608112755_Screenshot2023031608.jpg',1,'2023-03-16 08:11:27',5,NULL,'2023-03-16 08:11:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,18,'','2023-03-17 12:21:33',9,675,363,NULL,0,'NA','2023-03-18 09:38:36',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\"]','[\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(60,228,5,18,NULL,0,'Details not showing in ODM Connect ','I got the mail that my son\'s wing have been changed to ODMPS wing DB from BDA. But it is not showing in the ODM connect. So, we are unable to pays the fees in ODM connect.','hd_student_23031608171017_Screenshot2023031608.jpg',6,'2023-03-16 08:17:10',6,363,'2023-03-17 23:46:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,18,'','2023-03-17 09:54:40',9,675,363,NULL,0,'NA','2023-03-17 10:02:06',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\"]','[\"2023-03-16 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(61,6552,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Whether Bus is coming inside Northern heights apartment, nandan vihar Pat is. if so what is the bus stop name, northern heights not showing in the list. ','',6,'2023-03-16 08:58:59',6,805,'2023-03-18 11:36:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(62,6551,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Sahid nagar location is not showing in transport location list','',6,'2023-03-16 09:06:17',6,805,'2023-03-18 11:44:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(63,2372,6,24,NULL,0,'Clarity on Fees Plan or Fees Calculation','Dear Sir\r\nLast Year We had pay the school fees Rs 9072\r\nBut We have received a message to pay Rs 13200\r\nSo it\'s very hard to pay the Hike payment 45%\r\nSo Please do the needful ','',1,'2023-03-16 09:08:36',5,NULL,'2023-03-16 09:08:36',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:30:00\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(64,1275,6,26,NULL,0,'Other Reasons','I need tuition fees & session fees detail for the year 2022-2023 for IT certificate\r\n','',1,'2023-03-16 09:45:19',5,NULL,'2023-03-16 09:45:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:45:19\"]','[\"2023-03-16 11:46:00\"]',NULL,NULL,NULL,NULL,NULL),(65,6526,5,19,NULL,0,'Unable to make payment in ODM Connect','I am not being able to place the order for Books, Copies and Uniforms through ODM Connect App. It\'s not showing anything in the subject combination drop down. Kindly have a look.','',1,'2023-03-16 09:47:26',5,NULL,'2023-03-16 09:47:26',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,19,'Dear Team \n\nKindly look into  the matter .','2023-03-17 17:32:18',9,526,363,NULL,0,'NA','2023-03-18 09:36:22',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 09:47:26\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 09:48:00\"]',NULL,NULL,NULL,NULL,NULL),(66,698,6,24,NULL,0,'Clarity on Fees Plan or Fees Calculation','I want to refund my previous 5000 extra rupee for 4th quater.','',1,'2023-03-16 10:28:12',5,NULL,'2023-03-16 10:28:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 10:28:12\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 10:29:00\"]',NULL,NULL,NULL,NULL,NULL),(67,1281,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Applied for transport by mistake unable to withdraw.Kindly withdraw from system.','',6,'2023-03-16 10:55:35',6,805,'2023-03-18 11:48:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 10:55:35\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 10:56:00\"]',NULL,NULL,NULL,NULL,NULL),(68,838,12,47,NULL,0,'Issue related to Exam Evaluation','I want to check answer papers of final exam of class 4.  This is my forth same request for you.  Kindly do necessary arrangements.','',4,'2023-03-16 11:07:13',2,NULL,'2023-03-16 11:07:13',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-22 19:35:21','Dear Team,\nThe ticket is same as the ticket n','363','9',0,'Na','2023-03-23 10:13:15','[\"2023-03-16 11:07:13\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 11:08:00\"]',NULL,NULL,NULL,NULL,NULL),(69,310,2,0,NULL,0,'','The application for shift to Day Boarding to Day Scholar programme has already been approved but the payment structure has not yet been updated in ODM Connect  Portal.','',1,'2023-03-16 11:20:39',5,NULL,'2023-03-16 11:20:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(70,564,3,9,NULL,0,'Change in Profile Details or Student Information','hello sir/mam\r\n\r\ni want to change the phone no provided in the school \r\n\r\nthe new no which i want to give is 9040114903\r\ncan u help me with the same\r\n\r\nand for this query kindly call me in this no only thanks','',6,'2023-03-16 11:32:43',6,675,'2023-03-17 11:39:18',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 11:32:43\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 11:33:00\"]',NULL,NULL,NULL,NULL,NULL),(71,310,5,20,NULL,0,'Error/Bugs in ODM Connect ','Dear Sir/Mam,\r\nMy daughter Soujanya Mondal (admission number-10274)  has been changed from day scholar to day boarding (STD.1 to STD. 2) as per the given information through a mail that I have received one week ago. But in ODM connect the changed profile is not updated yet. So please do needful as your earliest. \r\nRegards\r\nParents of Soujanya Mondal ','',6,'2023-03-16 12:04:19',6,363,'2023-03-17 23:45:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:04:19\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 12:05:00\"]',NULL,NULL,NULL,NULL,NULL),(72,5698,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I applied chang of wing from residential to day boarding on 19.1.2023 through ODM connect but no response has been received.\r\nI would therefore once again request you to please consider and change wing of Sri Ashutosh Mandhata from residential to day boarding or day scholar before commencement of Class - XII ','hd_student_23031612071453_AdobeScan16Mar202311.jpg',1,'2023-03-16 12:07:14',5,NULL,'2023-03-16 12:07:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:07:14\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 12:08:00\"]',NULL,NULL,NULL,NULL,NULL),(73,2450,5,18,NULL,0,'Details not showing in ODM Connect ','School fee structure is not showing in ODM Connect APP  How can I deposit.','',6,'2023-03-16 12:21:08',6,363,'2023-03-17 23:44:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:21:08\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:22:00\"]',NULL,NULL,NULL,NULL,NULL),(74,5371,2,8,NULL,0,'Other Reasons','Dear Sir/ma\'am , \r\n       I\'m mother of Saiswarup like to state that we applied to change the wing from DS to DB and we received the confirmation mail. But his profile is not updated and in payment section also. \r\nConfirmation mail I have attached below .please do the needful.\r\nThanks & Regards\r\nSNEHANJALI BEHERA','hd_student_23031612265362_Screenshot2023031519.jpg',1,'2023-03-16 12:26:53',5,NULL,'2023-03-16 12:26:53',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:26:53\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 12:27:00\"]',NULL,NULL,NULL,NULL,NULL),(75,2152,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Hi,\r\nAs there is no drawing classes I am wondering why the drawing copy  is given to student who has not taken art as a subject.As there was many graph copy given inthe last year(2022-2023)and no assignment has done and  again this year it should not be compulsury to take graph copy for all students who has unutilised graph copy.\r\nWe should get option to select or deselect the copies from the list so that it should not waste at the end of the year.\r\nPlease respond as soon as possible with clarifying all my doubts so that We can proceed to pay for books and copy.','',3,'2023-03-16 12:37:07',3,677,'2023-03-27 12:02:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'','2023-03-24 10:37:23',4,677,363,NULL,0,'NA','2023-03-24 15:31:21',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:37:07\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 12:38:00\"]',NULL,NULL,NULL,NULL,NULL),(76,5293,7,38,NULL,0,'Any other issue related to Academics','We want Children Report card In This app','',1,'2023-03-16 12:45:54',5,NULL,'2023-03-16 12:45:54',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,7,38,'Dear Team,\nKindly re-assign to the BDA team, I don\'t deal with it.\nRegards.','2023-03-22 19:33:02',9,459,363,NULL,0,'NA','2023-03-23 10:12:23',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 12:45:54\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 12:46:00\"]',NULL,NULL,NULL,NULL,NULL),(77,5419,18,0,NULL,0,'','I m not able to pay readmission fee..... ','hd_student_23031601131446_Screenshot2023031609.jpg',1,'2023-03-16 13:13:14',5,NULL,'2023-03-16 13:13:15',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(78,3376,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I want to get photocopy of annual math exam\r\n','',6,'2023-03-16 14:00:45',6,459,'2023-03-23 17:46:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 14:00:45\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 14:01:00\"]',NULL,NULL,NULL,NULL,NULL),(79,6552,19,108,NULL,0,'Others','Book and notebook amount and school combination   school uniform not showing in ODM connect . Please help','',6,'2023-03-16 14:11:51',6,363,'2023-03-24 16:00:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'','2023-03-24 10:36:33',9,677,363,NULL,0,'NA','2023-03-24 15:28:17',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 14:11:51\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 14:12:00\"]',NULL,NULL,NULL,NULL,NULL),(80,715,19,0,NULL,0,'','Please correct contact no \r\nAbdul hanan ...8114977749\r\nNAJANIN BANO ..7010503641','',1,'2023-03-16 14:53:42',5,NULL,'2023-03-16 14:53:42',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(81,1492,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Do you come till  Banamali Basera apartment near Patia College in bhoi sahi? \r\nWhat is the distance slab you consider ?','',6,'2023-03-16 14:56:59',6,805,'2023-03-18 11:54:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 14:56:59\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 14:57:00\"]',NULL,NULL,NULL,NULL,NULL),(82,4447,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','There is no option for Unit 8 Kalyan Mandap..How to apply for bus transport','',6,'2023-03-16 14:58:20',6,805,'2023-03-18 12:26:48',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 14:58:20\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 14:59:00\"]',NULL,NULL,NULL,NULL,NULL),(83,2339,18,0,NULL,0,'','Sir, Session fees paid , but  unable to proceed with the books  procurement  process, still showing no payment in the oc app, please do the needful.','hd_student_23031603193926_Screenshot2023031615.png',1,'2023-03-16 15:19:39',5,NULL,'2023-03-16 15:19:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(84,311,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Any transport facility to pick and drop student from palm avenue phase -1,near kiss jagannath temple on the way to global school.','',1,'2023-03-16 15:20:21',5,NULL,'2023-03-16 15:20:21',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 15:20:21\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 15:21:00\"]',NULL,NULL,NULL,NULL,NULL),(85,830,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Dear sir, \r\n     I  am Snehalata Rout the mother of kritik Rout. We really need a transport towards our location. I request again again but there is no root towards our location (chandaka).\r\n\r\n I need your kind cooperation and suggest me ,what I have to do.\r\n                         Thank you ','',1,'2023-03-16 15:36:19',5,NULL,'2023-03-16 15:36:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 15:36:19\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 15:37:00\"]',NULL,NULL,NULL,NULL,NULL),(86,88,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Please provide transportation service to Jagannath Prasad (Andharua) area. There has been a increase in student strength from our area including Chandaka. Other schools from patia also giving transport service. Private transport is not safe reliable throughout the year. My address as following.\r\nB5-201, MJ Woods, Jagannath Prasad, Andharua, Bhubaneswar, Odisha -751003','',1,'2023-03-16 15:54:08',5,NULL,'2023-03-16 15:54:08',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 15:54:08\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 15:55:00\"]',NULL,NULL,NULL,NULL,NULL),(87,1198,6,22,NULL,0,'Fees not updated in ODM Connect ','I have a paid Annual composite fees  , but still it is not reflecting.\r\nFor that only I am unable to purchase boom.\r\n\r\nWhy this ','',1,'2023-03-16 16:05:16',5,NULL,'2023-03-16 16:05:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 16:05:16\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 16:06:00\"]',NULL,NULL,NULL,NULL,NULL),(88,58,8,78,NULL,0,'Challenge faced by the student','Request you to please change the section of my kid from A to B as his friends are in section B. ','',6,'2023-03-16 16:47:17',6,593,'2023-03-24 13:09:11',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 16:47:17\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 16:48:00\"]',NULL,NULL,NULL,NULL,NULL),(89,58,8,82,NULL,0,'Any other issue related to Academics','Request for appointment of academic coordinator of class 1 A for academic concern of my kind.Awaiting your earliest response.','',6,'2023-03-16 16:51:05',6,593,'2023-03-24 13:08:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 16:51:05\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 16:52:00\"]',NULL,NULL,NULL,NULL,NULL),(90,3431,19,0,NULL,0,'','Ma’am/Sir, \r\nI want to re-check Maths, Science and Hindi answer paper by 18th March. As we are shifting to Bangalore on 20th March. Please do the needful ASAP.','',1,'2023-03-16 16:53:07',5,NULL,'2023-03-16 16:53:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(91,6189,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I haven\'t received any mail regarding my request to change my daughter\'s section plan from DS to RS.\r\nKindly consider\r\nThanking you ','',1,'2023-03-16 16:58:35',5,NULL,'2023-03-16 16:58:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 16:58:35\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 16:59:00\"]',NULL,NULL,NULL,NULL,NULL),(92,1276,6,23,NULL,0,'Fees Receipt missing in ODM Connect','Paid Anual composite fee of Rs 7300/- which is not showing in ODMConnect','hd_student_23031605020698_IMG20230316WA0000jpg.jpg',1,'2023-03-16 17:02:06',5,NULL,'2023-03-16 17:02:06',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 17:02:06\",\"2023-03-17 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 17:03:00\"]',NULL,NULL,NULL,NULL,NULL),(93,1102,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Need to recheck of English copy of Annual examination, I have already request to all concern but no reply. Sai Sampad Acharya\r\nS. No. 9288, section. B','',4,'2023-03-16 17:18:12',2,NULL,'2023-03-16 17:18:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-22 20:33:08','Dear Team,\nThe ticket is same as the ticket n','363','9',0,'Na','2023-03-23 09:27:51','[\"2023-03-16 17:18:12\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 17:19:00\"]',NULL,NULL,NULL,NULL,NULL),(94,6502,14,0,NULL,0,'','How to cancel school transport','',1,'2023-03-16 17:27:02',5,NULL,'2023-03-16 17:27:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(95,6548,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','I am staying at jagannath nagar 9 th lane .so I want to know about the stopage of Bus ','',1,'2023-03-16 17:30:10',5,NULL,'2023-03-16 17:30:10',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-16 17:30:10\",\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-16 18:30:00\",\"2023-03-17 18:30:00\",\"2023-03-18 17:31:00\"]',NULL,NULL,NULL,NULL,NULL),(96,1206,12,47,NULL,0,'Issue related to Exam Evaluation','I want to see the final exam copy of math and science of my daughter. ','',6,'2023-03-16 18:45:56',6,459,'2023-03-23 17:49:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(97,3358,14,58,NULL,0,'Any other issue related to School Transport ','I am requesting to allot my transport from Sundarpada to Lingipur square as temporary basis from 24 th March to till starting summmer vacation.(pick up & drop off -Lingipur square as temporary instead of Sundarpada)\r\nThank you ','',1,'2023-03-16 19:02:04',5,NULL,'2023-03-16 19:02:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(98,435,5,21,NULL,0,'Other Reasons','As per your guideline , I have deposited the composite fees of Rs.5,700 in ODM connect. I have also deposited quarterly tuition fees for 1st quarter. But when I entered in utility dash board for purchase of books and notebooks selecting the subject combination, the proceed icon not available in that page. So kindly take necessary steps for payment of books and note books.','',6,'2023-03-16 19:02:52',6,363,'2023-03-17 23:40:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(99,5329,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Good evening all\r\nI already information raised from dt-28/2/2023 for section change from day boarding to day scholar of my son.\r\nI have financial issue so kindly do the needful.\r\nThank you ','',1,'2023-03-16 19:09:01',5,NULL,'2023-03-16 19:09:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(100,1448,6,23,NULL,0,'Fees Receipt missing in ODM Connect','I can\'t download the payment receipt of Annual composite fees as well as books& notebooks payment receipt. ','hd_student_23031607095676_Screenshot2023031615.jpg',1,'2023-03-16 19:09:56',5,NULL,'2023-03-16 19:09:56',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(101,1398,1,4,NULL,0,'Other Reasons','The name spelling is wrong the name is Pranav Harsh','',1,'2023-03-16 19:38:37',5,NULL,'2023-03-16 19:38:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(102,661,6,24,NULL,0,'Clarity on Fees Plan or Fees Calculation','I can see the updated fee to be paid for class IV is more than 16.95% previously we were paying 11280 and now it\'s showin 13200 does that mean including AC class rooms for the students please confirm.','',1,'2023-03-16 19:42:19',5,NULL,'2023-03-16 19:42:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(103,1554,5,18,NULL,0,'Details not showing in ODM Connect ','After successfully payment of composite fee we have tried so many times towards payment for books and notebooks but unfortunately we are not able to make payment due to some technical error from your side we are enclosing here with the screenshot regarding the problem','hd_student_23031607533273_Screenshot2023031619.jpg',3,'2023-03-16 19:53:32',3,363,'2023-03-17 23:35:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(104,5839,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Sir\r\n      With due request I sri krishna chandra Tada c/o sri Ramakanta Tada may kindly change of plan from RS to DB. I personally meet the admission section and by mail many times. Due to my family problem and his illeness many times in hostel, you told me we will decession before start of 2nd session of his class. I kindly requested to you  change his section from RS to DB. Unless my child is not interested to stay at hostel. It is very effect his carier. \r\n          This is for your kind information and as soon as possible to grant my above matter. As per your asuration i shifted my  family near by your school. \r\n           Thanks . ','',1,'2023-03-16 19:54:07',5,NULL,'2023-03-16 19:54:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(105,5310,7,0,NULL,0,'','I have applied for retention of my ward in LKG and same has been approved but odm connect app showing her class as UKG and also fee structure to be updated. ','',1,'2023-03-16 19:56:12',5,NULL,'2023-03-16 19:56:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(106,790,5,21,NULL,0,'Other Reasons','The same mail ID and contact No is given for my younger son am not able to login in ODM  connect for him. How can I create ID for my younger son in ODM connect .','',6,'2023-03-16 20:17:29',6,363,'2023-03-17 23:32:53',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(107,3368,14,58,NULL,0,'Any other issue related to School Transport ','Do not show select stoppage ','',1,'2023-03-16 20:39:21',5,NULL,'2023-03-16 20:39:21',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(108,6553,5,18,NULL,0,'Details not showing in ODM Connect ','Unable to select language choice. So unable to proceed with payment of school utilities books and notebook','',6,'2023-03-16 20:48:37',6,363,'2023-03-17 23:30:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(109,2393,18,0,NULL,0,'','Sir i made payment for books and notebooks\r\nOn 16th march but unable to download the money receipt kindly slove the issue','hd_student_23031608564548_Screenshot2023031620.jpg',1,'2023-03-16 20:56:45',5,NULL,'2023-03-16 20:56:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(110,1196,12,47,NULL,0,'Issue related to Exam Evaluation','Class 5 annual exam math copy wants to verify ','',6,'2023-03-16 20:59:52',6,459,'2023-03-23 17:49:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(111,2339,6,22,NULL,0,'Fees not updated in ODM Connect ','Sir,  Session fees paid ,but I am unable to proceed with the books procurement process, showing no payment in the oc , I think payment is not being updated, please check and do the needful.','hd_student_23031609234770_Screenshot2023031615.png',1,'2023-03-16 21:23:47',5,NULL,'2023-03-16 21:23:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(112,2375,6,22,NULL,0,'Fees not updated in ODM Connect ','KIRTIMAN SAHOO\r\nROLL NO 3085\r\nCLASS X\r\nTHE QUARTER FEE SHOULD 9900\r\nIT IS SHOWING 13200\r\nPLEASE CHANGE','',1,'2023-03-16 21:33:35',5,NULL,'2023-03-16 21:33:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(113,5839,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Kindly consider my attachment','hd_student_23031609361362_NewDoc031620232058jp.jpg',1,'2023-03-16 21:36:13',5,NULL,'2023-03-16 21:36:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(114,952,6,26,NULL,0,'Other Reasons','Dear ODM team academics,\r\nThis has been noticed that every year quarterly fees as well as readmision fess are increasing tremendously. And as we are middle class family do not have such backbone for these price rise.I had a hope while I have send my kids before 6 year for good education. And no doubt good education is there..but due to inflation , it is very difficult to manage and sustain .As due to some issue,my financial condition is deteriorated now a days.\r\nHope you people can understand pain of a parent.\r\nIs there any provision from academic team for considering relaxation in quarterly fees upto some extent  in a humanitarian ground?so that I shall be highly obliged..\r\nWaiting for reply..\r\nThanks..\r\nFrom Parents','hd_student_23031609394156_Screenshot2023031621.jpg',1,'2023-03-16 21:39:41',5,NULL,'2023-03-16 21:39:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 11:30:00\"]',NULL,NULL,NULL,NULL,NULL),(115,1432,6,22,NULL,0,'Fees not updated in ODM Connect ','Hello Support, \r\n\r\nI\'ve already paid the School fee for first session on 15th March. But it\'s not showing on ODM Connect.\r\n\r\nPlease update ASAP.','hd_student_23031609462486_Screenshot2023031621.jpg',1,'2023-03-16 21:46:24',5,NULL,'2023-03-16 21:46:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(116,2474,18,107,NULL,0,'How to pay through ODM CONNECT?','Link for composite fee payment  not showing\r\nMob 8658986777','',6,'2023-03-16 21:56:04',6,675,'2023-03-17 12:20:58',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',10,'Thank you!','2023-03-17 21:44:14',NULL,NULL),(117,5395,6,22,NULL,0,'Fees not updated in ODM Connect ','I have already pay the annual composite fee but that was not updated in odm connect ','',1,'2023-03-16 22:32:14',5,NULL,'2023-03-16 22:32:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\"]','[\"2023-03-17 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(118,6542,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','May I know info green apartment is coming under your bus route.  ','hd_student_23031611321642_Screenshot2023031623.jpg',1,'2023-03-16 23:32:16',5,NULL,'2023-03-16 23:32:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(119,6548,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','I situated in Pandra Chaka (Ggp Colony End),where I pick bus.','',1,'2023-03-17 07:31:38',5,NULL,'2023-03-17 07:31:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(120,6548,5,19,NULL,0,'Unable to make payment in ODM Connect','How to select to order book\'s and notebook ','',1,'2023-03-17 07:38:16',5,NULL,'2023-03-17 07:38:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,19,'Dear team \n\nKindly help the parent with their raised concern .','2023-03-17 17:34:10',9,526,363,NULL,0,'NA','2023-03-18 09:35:46',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(121,2048,6,0,NULL,0,'','We have paid composite fees ....but i m unable to process utilities ','hd_student_23031707573788_Screenshot2023031707.jpg',1,'2023-03-17 07:57:37',5,NULL,'2023-03-17 07:57:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(122,2048,6,0,NULL,0,'','We have paid composite fees against SHAFIA SIDDIQUI (10087/10086)  but i m unable to access utilities ','hd_student_23031708012848_Screenshot2023031521.jpg',1,'2023-03-17 08:01:28',5,NULL,'2023-03-17 08:01:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(123,2372,12,47,NULL,0,'Issue related to Exam Evaluation','Math or sst recheck plz','',6,'2023-03-17 08:32:30',6,459,'2023-03-22 19:20:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:30:00\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(124,5269,8,82,NULL,0,'Any other issue related to Academics','Hi I am Father of saathvik bal.  He has been promoted to class 1 . We want To keep Odia as major and Hindi minor subject.  Please help us','',6,'2023-03-17 09:35:30',6,593,'2023-03-24 12:54:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 09:35:30\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:36:00\"]',NULL,NULL,NULL,NULL,NULL),(125,5835,1,2,NULL,0,'Change of Subject Combination ','Want to change my subject combination from computer science to Biology. ','',1,'2023-03-17 10:12:28',5,NULL,'2023-03-17 10:12:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:12:28\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 10:13:00\"]',NULL,NULL,NULL,NULL,NULL),(126,5835,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Want to change from residential to DB','',1,'2023-03-17 10:13:26',5,NULL,'2023-03-17 10:13:26',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:13:26\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 10:14:00\"]',NULL,NULL,NULL,NULL,NULL),(127,3438,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Respected Madam/Sir, I have requested for the change of wing for my son (Sumit Das) from Scholar Batch to Day Scholar. The school management have approved the same and I have received a confirmation mail from school dated on 11-03-2023. However, the same is not updated in ODM Connect as a result I am waiting for the updates for initiating payments towards new session fees. Please look into it as 18-03-2023 is last date of payment towards purchase of books/uniforms etc.\r\n','',1,'2023-03-17 10:22:44',5,NULL,'2023-03-17 10:22:44',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:22:44\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 10:23:00\"]',NULL,NULL,NULL,NULL,NULL),(128,1331,17,69,NULL,0,'Enquiry on TC & Certificates','Please give the TC of Priti Pragnya Jena school no.8956 because her admission is delayed in Delhi ','hd_student_23031710242382_TC.',6,'2023-03-17 10:24:23',6,564,'2023-03-24 13:38:18',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:24:23\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 10:25:00\"]',NULL,NULL,NULL,NULL,NULL),(129,6552,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Unable to apply transport as the stop Northern heights apartment Nandan Vihar is not available in the list','',1,'2023-03-17 10:32:57',5,NULL,'2023-03-17 10:32:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:32:57\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 10:33:00\"]',NULL,NULL,NULL,NULL,NULL),(130,2275,6,26,NULL,0,'Other Reasons','Could not download session fee recept','',1,'2023-03-17 10:40:03',5,NULL,'2023-03-17 10:40:03',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:40:03\"]','[\"2023-03-17 12:41:00\"]',NULL,NULL,NULL,NULL,NULL),(131,154,6,26,NULL,0,'Other Reasons','Not view','hd_student_23031710553082_studpaymentreceipt17.pdf',1,'2023-03-17 10:55:30',5,NULL,'2023-03-17 10:55:30',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 10:55:30\"]','[\"2023-03-17 12:56:00\"]',NULL,NULL,NULL,NULL,NULL),(132,1275,6,26,NULL,0,'Other Reasons','Need tiution fees and session fees detail letter for income tax deduction. Mail me on onlyaswini@gmail.com ','',6,'2023-03-17 11:35:26',6,363,'2023-03-20 18:33:44',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 11:35:26\"]','[\"2023-03-17 13:36:00\"]',NULL,NULL,NULL,NULL,NULL),(133,1686,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Apply ','',6,'2023-03-17 12:08:03',6,805,'2023-03-18 15:05:58',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 12:08:03\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 12:09:00\"]',NULL,NULL,NULL,NULL,NULL),(134,1645,12,47,NULL,0,'Issue related to Exam Evaluation','Percentage showing as 95.36% but it should be 96.34%.Please check and correct it.\r\n','',6,'2023-03-17 12:09:29',6,459,'2023-03-22 19:19:13',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 12:09:29\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 12:10:00\"]',NULL,NULL,NULL,NULL,NULL),(135,1686,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Apply ','',1,'2023-03-17 12:13:02',5,NULL,'2023-03-17 12:13:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 12:13:02\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 12:14:00\"]',NULL,NULL,NULL,NULL,NULL),(136,2368,6,22,NULL,0,'Fees not updated in ODM Connect ','I have paid the quarterly tuition fees for first quarter session 2023-24 as reflected in the odm connect app. The receipt generated wrongly for 2022-23 is furnished in the attachment. However, it is yet to be seen as paid in the odm connect app since the app is reflecting tuition fees for quarter 1 is payable. Please do the needful','hd_student_23031712174014_studpaymentreceipt15.pdf',1,'2023-03-17 12:17:40',5,NULL,'2023-03-17 12:17:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 12:17:40\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 12:18:00\"]',NULL,NULL,NULL,NULL,NULL),(137,5174,2,8,NULL,0,'Other Reasons','Good morning Sir,\r\n        Myself Dr Soubhagyamayee Rath mother of SATYANSHi Dash wants to know about my child\'s transfer to ODM public school ,sisubihar unit. As before I apply and got a call about the confirmation. Kindly share me the procedure so that I \'ll  join sisubihar unit from new academic session 2023-2024. Thanking you \r\nYours faithfully\r\n\r\nDr Soubhagyamayee Rath','',1,'2023-03-17 12:51:40',5,NULL,'2023-03-17 12:51:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,8,'','2023-03-18 10:13:30',9,675,363,NULL,0,'NA','2023-03-18 10:14:34',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\"]','[\"2023-03-18 13:00:00\",\"2023-03-19 00:00:00\",\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(138,2143,18,0,NULL,0,'','I have paid Annual composit fees on Dt - 15/03/2023\r\nBut still it is not updated in ODM CONNECT.\r\nWe are not able to proceed for next procedure.\r\nAttached documents is for refference. ','hd_student_23031701005575_Screenshot2023031615.jpg',1,'2023-03-17 13:00:55',5,NULL,'2023-03-17 13:00:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(139,511,5,21,NULL,0,'Other Reasons','we already cleared all privious payments and Annual composite fees but unable to apply books and notebooks.  Please consider it soon.','',6,'2023-03-17 13:29:36',6,363,'2023-03-17 23:26:43',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 13:29:36\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 13:30:00\"]',NULL,NULL,NULL,NULL,NULL),(140,511,5,18,NULL,0,'Details not showing in ODM Connect ','we already cleared all previous payments and Annual composite fees but unable to apply books and notebooks please consider it soon.','',6,'2023-03-17 13:33:32',6,363,'2023-03-17 23:25:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 13:33:32\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 10:34:00\"]',NULL,NULL,NULL,NULL,NULL),(141,5185,2,7,NULL,0,'Enquiry about Fees & Instalment Plans ','Can I know the UKG fees structure break up.I just want to know how money is being used for the development of our kids.\r\n','',1,'2023-03-17 14:31:40',5,NULL,'2023-03-17 14:31:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 14:31:40\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 14:32:00\"]',NULL,NULL,NULL,NULL,NULL),(142,2450,5,21,NULL,0,'Other Reasons','Name-Pratyush Puhan\r\nClass-X\r\nSection-Scholar Batch\r\nQuery- Annual composite fee has been deposited but the file of the receipt is not opening .','hd_student_23031703021824_studpaymentreceipt17.pdf',6,'2023-03-17 15:02:18',6,363,'2023-03-17 23:23:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 15:02:18\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:03:00\"]',7,'Well','2023-03-18 18:00:52',NULL,NULL),(143,3368,19,108,NULL,0,'Others','Parents ID card parent photo are incorrect please correct ','',6,'2023-03-17 15:07:28',6,675,'2023-03-27 11:51:54',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'please sir check it.','2023-03-24 13:49:41',9,564,363,NULL,0,'NA','2023-03-24 15:32:11',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 15:07:28\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:08:00\"]',NULL,NULL,NULL,NULL,NULL),(144,575,18,0,NULL,0,'','Can\'t download session fees receipt and money receipt of books and notebooks.. And in order list of books... English grammar and prime english is not showing.. Although payment has been in full amount. ','',1,'2023-03-17 15:16:47',5,NULL,'2023-03-17 15:16:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(145,1426,1,2,NULL,0,'Change of Subject Combination ','Dear Sir or Madam\r\nMy son, Shreyan Kushwaha, school number 10377, is upgrading to VII class from VI. When we shifted from Delhi during covid time, Sanskrit subject was not available as third language at that time, therefore, we selected lower odia. Shreyan learned writing and reading odia at a certain level but he is not able to make further progress beyond a basic level particularly speaking and grammar side. He passed exam also but with reasonable mark. Based on these circumstances, we request you to please allow him to learn sanskrit. Moreover, we both parents learned sanskrit in our schooling, so we can help him to his sanskrit subject. \r\nI request you to please allow to change subject combination as, higher hindi with sanskrit. \r\nThank you so much\r\nSincerely\r\nDr Gajraj Singh Kushwaha','',1,'2023-03-17 15:41:39',5,NULL,'2023-03-17 15:41:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 15:41:39\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 15:42:00\"]',NULL,NULL,NULL,NULL,NULL),(146,6536,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','What should be the route for Palm Avenue Phase I, daruthenga road, near KISS Jaganath Temple, Pathara Gadia, Patia ','hd_student_23031703420490_Screenshot2023031715.jpg',1,'2023-03-17 15:42:04',5,NULL,'2023-03-17 15:42:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 15:42:05\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:43:00\"]',NULL,NULL,NULL,NULL,NULL),(147,6582,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','We are staying at Centre Point Residential Near Phase VII market and Rangeswar temple. Could you please confirm availability of school bus services. Mob 9583003214 Chandrakant Sahoo','',1,'2023-03-17 15:51:52',5,NULL,'2023-03-17 15:51:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 15:51:52\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 15:52:00\"]',NULL,NULL,NULL,NULL,NULL),(148,6573,19,0,NULL,0,'','In non academics section I am only able to see the purchase of books and note books.\r\n\r\nSo where I can avail the uniform and school bag purchase window so that I can pay for the same.','',1,'2023-03-17 15:53:41',5,NULL,'2023-03-17 15:53:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(149,5444,19,108,NULL,0,'Others','I want to change the name of my mother in parents ID \r\nKindly consider the request ','',6,'2023-03-17 16:46:09',6,363,'2023-03-27 12:20:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'please sir check it.','2023-03-24 13:49:02',9,564,363,NULL,0,'NA','2023-03-24 15:33:21',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 16:46:09\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 16:47:00\"]',3,'','2023-03-27 14:03:59',NULL,NULL),(150,1276,6,22,NULL,0,'Fees not updated in ODM Connect ','Sir\r\n     The Annual composite fee I paid yesterday in favor of Sudipta Kumar Mishra, recently promoted to class VII','',1,'2023-03-17 16:53:55',5,NULL,'2023-03-17 16:53:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 16:53:55\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 16:54:00\"]',NULL,NULL,NULL,NULL,NULL),(151,1276,6,22,NULL,0,'Fees not updated in ODM Connect ','We have paid the ANNUAL COMPOSITE FEES For 2023( Class 7)\r\nBut it has since not been updated on \"PAID FEES\". We have transaction record and proof. But we are ,because of this issue of it not being updated, UNABLE TO PAY BOOKS AND NOTEBOOKS FEE. Without it, we will not be able to acquire books and utility before Session Reopening. Kindly update our fee status in ODM connect and do the needful as soon as possible before 20th March 2023.\r\n\r\nI have attached the transaction record and proof below.','hd_student_23031704553437_TransactionRecordpdf.pdf',1,'2023-03-17 16:55:34',5,NULL,'2023-03-17 16:55:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 16:55:34\",\"2023-03-18 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 16:56:00\"]',NULL,NULL,NULL,NULL,NULL),(152,2048,19,0,NULL,0,'','Shafia Siddiqui ..10086\r\nMohammad Ayan ..10087 \r\nAbove ward Will continue  in day scholar \r\nPlease see the same ','',1,'2023-03-17 16:58:10',5,NULL,'2023-03-17 16:58:10',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(153,2048,1,0,NULL,0,'','Dear mam/sir \r\nPlease change the following student from day boarding to day scholar .....\r\n\r\nShafia Siddiqui..10086\r\nMohammad ayan ..10087 ','',1,'2023-03-17 17:23:51',5,NULL,'2023-03-17 17:23:51',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(154,2048,19,0,NULL,0,'','I cannot see any comments from school:s representative ','',1,'2023-03-17 17:24:52',5,NULL,'2023-03-17 17:24:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(155,6500,2,8,NULL,0,'Other Reasons','Hello Sir/Madam,\r\nWe have admitted our daughter recently and found details regarding Payment, books transport etc in the app except about School Uniform.Could you please guide us on the School Uniform. Where we can get the uniform.\r\n\r\nThanks,\r\nAjit','',1,'2023-03-17 17:32:35',5,NULL,'2023-03-17 17:32:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-17 17:32:35\",\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-17 18:30:00\",\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 17:33:00\"]',NULL,NULL,NULL,NULL,NULL),(156,542,18,0,NULL,0,'','Issue in booking books','',1,'2023-03-17 17:55:36',5,NULL,'2023-03-17 17:55:36',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(157,1221,14,58,NULL,0,'Any other issue related to School Transport ','Still it\'s not showing click on transport option solve it quickly ','',1,'2023-03-17 19:12:30',5,NULL,'2023-03-17 19:12:30',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(158,714,5,21,NULL,0,'Other Reasons','Hi, \r\nI am not able to download the money receipt done for utility store and annual composite fees.','',6,'2023-03-17 19:54:14',6,363,'2023-03-17 23:18:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(159,1362,5,21,NULL,0,'Other Reasons','Payment successful showing in the Annual Composite Fees. But not able to  download the receipt upon payment of  Annual Composite Fees. Please solve the problem.','',6,'2023-03-17 20:00:53',6,363,'2023-03-17 23:16:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(160,1089,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I want rechecking of Maths, English and Hindi papers of std 5 annual exam as the marks are below the expectation. Also I want to see the exam papers to know the mistakes done.\r\n\r\n','',6,'2023-03-17 20:26:23',6,459,'2023-03-23 17:48:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(161,6591,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','What is the stoppage for Student Living at Kalpatru Niwas Appt., Swarnapuri Road, Near HPCL Petrol Pump, Patia, Bhubaneswar','',1,'2023-03-17 21:02:51',5,NULL,'2023-03-17 21:02:51',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(162,1198,6,23,NULL,0,'Fees Receipt missing in ODM Connect','Kindly resolve .. i have paid the Annual composite fees . \r\nBut still it is not showing in the odm connect aap ','hd_student_23031709444542_Screenshot2023031721.jpg',1,'2023-03-17 21:44:45',5,NULL,'2023-03-17 21:44:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\"]','[\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(163,2474,5,21,NULL,0,'Other Reasons','The utility dashboard is not responding\r\nNot able to see or pay for the books and copies\r\nThe proceed button is not responding ','',6,'2023-03-17 21:46:28',6,363,'2023-03-17 23:14:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(164,2159,6,0,NULL,0,'','I am Raghunath Mahali, fatger of JayKrishna Mahali( class -IX) already paid Annual Composite fees on 15-3-23 . But till now it is not shows on paid section. Pl update it.','hd_student_23031709534083_IMG20230317WA0021jpg.jpg',1,'2023-03-17 21:53:40',5,NULL,'2023-03-17 21:53:40',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(165,4442,3,11,NULL,0,'Enquiry about Student Information from School','Till date Shreyansh Sarta Sarthak has not got his ID Card. It\'s my humble request to the school authorities that my ward gets his ID card soon. ','',6,'2023-03-17 23:18:11',6,675,'2023-03-18 10:28:51',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\"]','[\"2023-03-18 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(166,5735,17,69,NULL,0,'Enquiry on TC & Certificates','Good Morning Sir/Ma\'am,\r\nI have applied for TC for my child,Blessy Parida,Class 11 DS-3, since 13th March. When can I expect a response?','',1,'2023-03-17 23:40:00',5,NULL,'2023-03-17 23:40:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(167,6612,19,108,NULL,0,'Others','Subject combination is not visible for Pratyusha, Class 7, scholar batch in the app. ','',6,'2023-03-18 06:34:18',6,675,'2023-03-18 17:51:50',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\"]','[\"2023-03-18 13:00:00\",\"2023-03-19 00:00:00\",\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(168,1474,18,107,NULL,0,'How to pay through ODM CONNECT?','We are facing the readmission payment issue 2023-2024.  please check and fix it already pay all the dues for Last year 2022_2023.','hd_student_23031807205618_Screenshot2023031807.jpg',6,'2023-03-18 07:20:56',6,675,'2023-03-18 17:47:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(169,5373,18,0,NULL,0,'','Hi,\r\n\r\nWe have paid  3198 for books and notebooks but money deducted still it\'s not reflecting in your app.\r\nPlease see the attached screenshot','hd_student_23031808303537_Screenshot2023031808.jpg',1,'2023-03-18 08:30:35',5,NULL,'2023-03-18 08:30:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(170,1741,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I need rechceking of English and French exam sheet.\r\nPls inform .','',6,'2023-03-18 08:34:25',6,459,'2023-03-22 19:13:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(171,6025,10,99,NULL,0,'Enquiry about Study Material','I am unable to pay the payment for the new copies ','',1,'2023-03-18 08:35:28',5,NULL,'2023-03-18 08:35:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(172,1741,13,52,NULL,0,'Enquiry about School Books & Notebooks ','During booking of new session note book quantity option is inactive. For this reason I have booked all sets 100%.\r\nPlease note that every we had purchased as per given quantity but end of session many note books are not used. It is financial loss and environmental loss also.\r\nPlease think about this.','',6,'2023-03-18 08:39:07',6,677,'2023-03-27 11:12:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'','2023-03-24 10:36:03',4,677,363,NULL,0,'NA','2023-03-24 15:24:18',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(173,2150,19,108,NULL,0,'Others','1. Please justify the need off other books instead of course books \r\n2. The book named LIM is needful for class 9 student. Is there any study class and any exam held for this.\r\n3. Actual course book is around 1200 rupees but for other we have to pay 3000 rupees compulsory. Why??\r\n4. Last year I had paid for question booklet but didn\'t get it.\r\n5. What\'s the need of drawing copy in class 9. My daughter had already choosen dance','',1,'2023-03-18 08:45:56',5,NULL,'2023-03-18 08:45:56',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'','2023-03-27 11:04:28',9,677,363,NULL,0,'NA','2023-03-27 12:14:29',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(174,2408,18,0,NULL,0,'','The annual composite fees has been paid but it\'s not showing in odm connect','',1,'2023-03-18 09:02:58',5,NULL,'2023-03-18 09:02:58',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(175,5793,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','In the bus application form....I am unable to see saheed Nagar option so how can I apply for the transport','',1,'2023-03-18 09:18:51',5,NULL,'2023-03-18 09:18:51',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 09:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(176,5373,5,18,NULL,0,'Details not showing in ODM Connect ','Hi Team,\r\n\r\nWe have paid 3198 against Books and Notes.Payment is successful but it\'s not reflecting in ODM app.\r\n\r\nScreenshot attached ','hd_student_23031809245949_Screenshot2023031808.jpg',1,'2023-03-18 09:24:59',5,NULL,'2023-03-18 09:24:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,18,'','2023-03-18 17:41:36',9,675,363,NULL,0,'NA','2023-03-18 17:41:56',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(177,5511,6,0,NULL,0,'','What is annual composite fee?','',1,'2023-03-18 09:35:33',5,NULL,'2023-03-18 09:35:33',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(178,1426,19,0,NULL,0,'','I raised a query for my son, Shreyan Kushwaha in Help Desk but i am not able to track it. In every entry it is showing NA. ','',1,'2023-03-18 10:05:00',5,NULL,'2023-03-18 10:05:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(179,1082,5,21,NULL,0,'Other Reasons','I have made the payment for books and notebooks but unable to download the receipts. ','',1,'2023-03-18 10:17:23',5,NULL,'2023-03-18 10:17:23',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 10:17:23\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 10:18:00\"]',NULL,NULL,NULL,NULL,NULL),(180,6601,5,21,NULL,0,'Other Reasons','Options aren\'t showing in subject combination ','',1,'2023-03-18 10:35:24',5,NULL,'2023-03-18 10:35:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 10:35:24\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 10:36:00\"]',NULL,NULL,NULL,NULL,NULL),(181,914,12,47,NULL,0,'Issue related to Exam Evaluation','I want to recheck for annual examination paper the subjects are math, hindi, odia, english\r\n','',6,'2023-03-18 10:38:54',6,459,'2023-03-23 17:42:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 10:38:54\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 10:39:00\"]',NULL,NULL,NULL,NULL,NULL),(182,1390,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Amount for transport','',1,'2023-03-18 11:43:20',5,NULL,'2023-03-18 11:43:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 11:43:20\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 11:44:00\"]',NULL,NULL,NULL,NULL,NULL),(183,1615,6,22,NULL,0,'Fees not updated in ODM Connect ','Annual composite fee RS.7300 paid by PhonePe but showing unpaid','hd_student_23031811542991_6627F1B356424E1AA43B.png',1,'2023-03-18 11:54:29',5,NULL,'2023-03-18 11:54:30',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 11:54:30\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 11:55:00\"]',NULL,NULL,NULL,NULL,NULL),(184,3446,18,0,NULL,0,'','Good morning mam/sir, myself father of Dibyanshu Nayak(STD-1/fruit, BDA unit,admission no-10521) .Anual composite fee was paid yesterday evening through ODM connect of which screen shot is attached here with but it is showing unpaid in ODM connect. Pls update it or let me know  is there any issue. ','hd_student_23031812040935_IMG20230317203624jpg.jpg',1,'2023-03-18 12:04:09',5,NULL,'2023-03-18 12:04:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(185,3446,18,0,NULL,0,'','Good afternoon mam.Pls check after payment of annual composite fee through ODM connect it is showing unpaid . Dibyanshu Nayak. STD-1/FRUIT, BDA UNIT, ADMISSION NO 10521. Pls let me know is there any issue. \r\n','hd_student_23031812101093_IMG20230317203624jpg.jpg',1,'2023-03-18 12:10:10',5,NULL,'2023-03-18 12:10:10',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(186,2120,18,0,NULL,0,'','Unable to print the downloaded receipt of deposit of annual composit fees of Rs.7300/- in respect of Shreyasi Choudhury,Std-9, admission no-4814.','hd_student_23031812410295_Screenshot2023031716.jpg',1,'2023-03-18 12:41:02',5,NULL,'2023-03-18 12:41:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(187,364,12,49,NULL,0,'Any other issue in Examination','Exam copy ','',1,'2023-03-18 12:42:31',5,NULL,'2023-03-18 12:42:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,49,'Kindly do the needful.','2023-03-24 12:50:55',9,593,363,NULL,0,'NA','2023-03-24 15:34:43',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 12:42:31\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 12:43:00\"]',NULL,NULL,NULL,NULL,NULL),(188,2425,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Good afternoon sir/Ma\'am\r\n\r\nI am Yashraj Achari  STD X day boarding parent want to say there is no bus stop location mentioned in transport stopage list for my house address. So I can\'t fill up the transport form.\r\nIt\'s my kind request to solve my problem as soon as possible. ','',6,'2023-03-18 12:43:55',6,805,'2023-03-18 15:43:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 12:43:55\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 12:44:00\"]',NULL,NULL,NULL,NULL,NULL),(189,715,19,0,NULL,0,'','Dear mam/sir \r\nWhy you have shifted from day scholar to day boarding \r\n\r\nMy ward will be continue in day scholar \r\nPleas change the fees accordingly ','',1,'2023-03-18 12:53:39',5,NULL,'2023-03-18 12:53:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(190,1073,17,69,NULL,0,'Enquiry on TC & Certificates','Hi, I need a letter from the school that contains the affiliation letter. This is required for the admission reference in other school. Please provide the same on shantisasmal@gmail.com','',6,'2023-03-18 13:22:01',6,564,'2023-03-24 13:46:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,17,69,'','2023-03-18 16:24:40',9,675,363,NULL,0,'NA','2023-03-18 16:25:22',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 ','[\"2023-03-19 00:00:00\",\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 ',NULL,NULL,NULL,NULL,NULL),(191,516,18,0,NULL,0,'','Payment has send 2 time','hd_student_23031801254115_20230318124049jpg.jpg',1,'2023-03-18 13:25:41',5,NULL,'2023-03-18 13:25:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(192,6624,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Dear sir, I am staying at chakeisiani, when I am apply for transport service , Chakeisiani bus route not  found in app. So please advise how to proceed ','',6,'2023-03-18 14:21:20',6,805,'2023-03-18 15:34:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 14:21:20\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 14:22:00\"]',NULL,NULL,NULL,NULL,NULL),(193,561,18,0,NULL,0,'','Already payment was done for books and Note book,but money reciept doesn\'t show in utility folder.','hd_student_23031803402471_GridArt2023031818160.jpg',1,'2023-03-18 15:40:24',5,NULL,'2023-03-18 15:40:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(194,6426,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','If transport facility is available for kalarahanga, patia, or not ','',1,'2023-03-18 17:29:57',5,NULL,'2023-03-18 17:29:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 17:29:57\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 17:30:00\"]',NULL,NULL,NULL,NULL,NULL),(195,6012,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Mam I have already applied for change by sending an email to adminstion group through Gmail\r\nPlease confirm us that it is change or not we are suitable with db either ds\r\n\r\nName- Acharya Soumya Priyadarshi Singh\r\nSchool no- 11596\r\nSection-RS3\r\n \r\nSuitable for ds or db where there is availability of seats','',1,'2023-03-18 18:01:27',5,NULL,'2023-03-18 18:01:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-18 18:01:27\",\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-18 18:30:00\",\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:02:00\"]',NULL,NULL,NULL,NULL,NULL),(196,6551,14,58,NULL,0,'Any other issue related to School Transport ','Not getting any information about bus payment.','',1,'2023-03-18 19:21:20',5,NULL,'2023-03-18 19:21:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(197,2220,6,22,NULL,0,'Fees not updated in ODM Connect ','There is noninformation of fee regarding books and notebooks purchase ','hd_student_23031807274598_Screenshot2023031819.jpg',1,'2023-03-18 19:27:45',5,NULL,'2023-03-18 19:27:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(198,6530,14,55,NULL,0,'Enquiry about Apply or Withdrawal','I will start school transport from July onward','',1,'2023-03-18 19:40:20',5,NULL,'2023-03-18 19:40:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(199,6530,14,55,NULL,0,'Enquiry about Apply or Withdrawal','I will start school transport from July onward ','',1,'2023-03-18 19:42:09',5,NULL,'2023-03-18 19:42:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(200,5504,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','There is no option for Jharpada please checkit','',1,'2023-03-18 20:12:27',5,NULL,'2023-03-18 20:12:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(201,2231,19,0,NULL,0,'','Good evening sir. Please provide me the bonafide certificate of my child Debyani Sahoo class-8, scholar batch, school number - 10327.','',1,'2023-03-18 20:27:01',5,NULL,'2023-03-18 20:27:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(202,5757,19,0,NULL,0,'','Bapujinagar location is not there\r\n','',1,'2023-03-18 20:28:13',5,NULL,'2023-03-18 20:28:13',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(203,1767,6,23,NULL,0,'Fees Receipt missing in ODM Connect','I have paid the books and note book fee on ODM CONNECT for VIII Scholar batch (hindi + sanskrit) for Sumedh Sarangi.  But I don\'t see the receipt. I have attached phone pay receipt here for your reference.','hd_student_23031809355756_IMG20230318WA0010jpg.jpg',1,'2023-03-18 21:35:57',5,NULL,'2023-03-18 21:35:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(204,2131,2,5,NULL,0,'Enquiry about Admission Documents ','Readmission fee in Class-IX in favour of Amrita Priyadarshini Bhol is debited in my account but not reflected \'Paid\' in ODM Connect App. Payment of screen shot is attached.','hd_student_23031809415894_IMG20230318WA0002jpg.jpg',1,'2023-03-18 21:41:58',5,NULL,'2023-03-18 21:41:58',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 15:30:00\"]',NULL,NULL,NULL,NULL,NULL),(205,6599,6,22,NULL,0,'Fees not updated in ODM Connect ','Wrong fee updated as my ward had taken admission in scholar but fees is showing day doarding','',1,'2023-03-18 21:47:27',5,NULL,'2023-03-18 21:47:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(206,6613,6,26,NULL,0,'Other Reasons','Sir/ma\'am,\r\nI am Mr Palban Panda, father of Miss Rachita Panda  (Class- UKG, Admission No. 13071) paid INR 60,000/- for admission in Patia Branch, Bhubaneswar. Thereafter she was transferred to BDA Branch. The excess amount paid in Patia Branch may please be deducted and adjusted with the Quarterly fee subsequently. Also acknowledge the same.\r\nRegards...P Panda.\r\n','hd_student_23031809514785_studpaymentreceipt18.pdf',1,'2023-03-18 21:51:47',5,NULL,'2023-03-18 21:51:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-20 09:30:00\"]','[\"2023-03-19 00:00:00\",\"2023-03-20 11:30:00\"]',NULL,NULL,NULL,NULL,NULL),(207,385,19,108,NULL,0,'Others','Payment done for books and note books but I  am not being able to download the receipt. Please do the needful. I am attaching the payment status screenshots.','hd_student_23031811442595_Screenshot2023031823.jpg',6,'2023-03-18 23:44:25',6,675,'2023-03-21 17:20:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-19 00:00:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 ','[\"2023-03-19 00:00:00\",\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 ',NULL,NULL,NULL,NULL,NULL),(208,2408,18,0,NULL,0,'','The annual composite payment is done but it\'s not showing in odm connect ','',1,'2023-03-19 09:20:34',5,NULL,'2023-03-19 09:20:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(209,5846,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I would like to request to change my daughter\'s section from RS1 to DS due to her health issue as doctor has advised her to take special care so she will stay with her mother outside.','hd_student_23031910014589_20230319095157jpg.jpg',1,'2023-03-19 10:01:45',5,NULL,'2023-03-19 10:01:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(210,6012,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','To\r\nThe Principal\r\nODM Public School\r\nPatia, Bhubaneswar. or\r\nSub:- Regarding Day Boarding or Day scholar\r\nDear Sir,\r\nThis is for your kind information that I have already mailed you on 22.02.23 regarding day boarding or day scholar. As discussion with local guardian, there is no seat available for day boarding or day scholar. As you know that my family is staying at Bhubaneswar and due to health issue of my son, please issue the hostel clearance, as my son will continue the classes from home to school not from hostel, so allow my son to continue regular classes and OAL classes from 24.03.23.\r\nIf possible for day boarding or day scholar , please confirm us before 24.03.23.\r\nName-Acharya Soumya Priyadarshi Singh,School number-11596,Hostel-Amartya,\r\nHouse-Shanti House\r\n   Please do the needful.\r\nWith regards,\r\n\r\n(Ramakanta Singh)\r\n       Parent','',1,'2023-03-19 10:43:12',5,NULL,'2023-03-19 10:43:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(211,3357,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Dear School Administrastion,\r\n\r\nThis year also there is no plan on buses for for Daruthenga route to ODM public school in Sishuvihar. \r\nWe are observing that for some particular reason this route is constantly not being included in the route plan, we see that buses are active for ODM Global School.\r\n\r\nCan we asume that this route is intentiionaly not included in to the plan , to promote ODM Global School , whose fees stracture is way higher than in Sishuvihar.\r\n\r\nWe are continueously requesting to inclue this route in to the plan, however every year this route is missing from the resquest form.\r\n\r\nPlease consider this request seriosuly, as non availablity of buses in Daruthenga route is causing a lot to inconvience to us as parents. \r\n\r\nPlease do lets us know if you have intention or plan to include the aforesaid route into your plan, which will help us decide whether we would want to continue with ODM public school or not.\r\n\r\nThanks,\r\nParents of\r\nIshani and Trinay Sahu.\r\n\r\n','',1,'2023-03-19 11:21:08',5,NULL,'2023-03-19 11:21:08',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(212,2244,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School',' Iam sejal Rana from class 8 scholar batch school no. 10396 \r\nRequest to change my section from Scholar bach to Day scholar ','',1,'2023-03-19 11:33:07',5,NULL,'2023-03-19 11:33:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(213,6539,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Whether the school bus has stopage at the gate of old LIC colony, Maitri Vihar.','',1,'2023-03-19 12:24:27',5,NULL,'2023-03-19 12:24:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(214,1135,18,107,NULL,0,'How to pay through ODM CONNECT?','I have paid by  phone pay but not show received pay ,','',6,'2023-03-19 13:51:32',6,675,'2023-03-23 08:29:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(215,5382,7,36,NULL,0,'Enquiry about any Academic Activity or Circular','I want to change the language from Hindi to Odia which I have earlier opt for.  It would be a great help if it is finalise before your utility distribution. ','',1,'2023-03-19 15:09:23',5,NULL,'2023-03-19 15:09:23',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(216,5702,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Respected sir/madam, \r\nThis is for your kind information that Ankit Kumar Ghosh is now residing in hostel Or (Hosteler). Due to some medical issues he need to stay outside. That is why we request you to change his plan from HSOTELLER TO DAY BOARDING. \r\nFor this we will be thankful to you. ','',1,'2023-03-19 19:28:59',5,NULL,'2023-03-19 19:28:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(217,561,6,23,NULL,0,'Fees Receipt missing in ODM Connect','I have already paid book and copy fees but still now receipt not showing','hd_student_23031907302753_IMG20230316WA0006jpg.jpg',1,'2023-03-19 19:30:27',5,NULL,'2023-03-19 19:30:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\"]','[\"2023-03-20 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(218,796,13,52,NULL,0,'Enquiry about School Books & Notebooks ','When the books will be distributed for class 4 as the classes will start in 4 days time. All the payments done and need to know the school timing and any changes in uniform. ','',6,'2023-03-19 19:41:43',6,677,'2023-03-27 11:03:44',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Kindly do the needful.','2023-03-24 12:50:00',9,593,363,NULL,0,'NA','2023-03-24 15:35:13',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(219,2412,18,0,NULL,0,'','I have paid for the book and notebooks but I am not able to download the money receipt ','hd_student_23031908202169_Screenshot2023031920.jpg',1,'2023-03-19 20:20:21',5,NULL,'2023-03-19 20:20:21',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(220,536,17,69,NULL,0,'Enquiry on TC & Certificates','Plz reply ???? the status about TC ,I already applied. ','hd_student_23031909292692_NewDoc20230314134650.jpg',6,'2023-03-19 21:29:26',6,564,'2023-03-24 13:47:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(221,774,14,58,NULL,0,'Any other issue related to School Transport ','Please continue with the Pick up drop location of my son that was in std -3.( that is infront of bhaskeswar temple)...as the options of stoppage location  given for transportation is too far from our house...','',1,'2023-03-19 21:29:34',5,NULL,'2023-03-19 21:29:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(222,2325,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Can\'t get the receipt of the fees paid for books and notebooks ','',6,'2023-03-19 22:15:59',6,677,'2023-03-24 10:32:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Dear Team \n\nKinfly assist the team!','2023-03-20 07:12:01',9,526,363,NULL,0,'NA','2023-03-21 16:43:45',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(223,2127,1,4,NULL,0,'Other Reasons','Dear Sir/Madam,\r\nIt is found through ODM Connect as follows:\r\n\r\n1) That the Name Spelling of my daughter is wrong. Her correct Name Spelling is GURSHAGAN KAUR instead of GURSHAGUN KAUR.\r\n\r\n2) That the photos of Father and Mother in the Identity cards have been wrongly placed. It needs to be inter changed.\r\n\r\nYou are requested to kindly rectify the above mistakes so that we can see the changed status in ODM Connect.\r\n\r\nWith thanks and regards,\r\nHarjinder Singh\r\nF/o- Gurshagan Kaur','hd_student_23031910502154_Screenshot2023031922.jpg',1,'2023-03-19 22:50:21',5,NULL,'2023-03-19 22:50:21',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(224,542,19,0,NULL,0,'','Already paid schools books fees but how to know when we get the books...where the date is given.','',1,'2023-03-20 08:03:32',5,NULL,'2023-03-20 08:03:32',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(225,951,12,49,NULL,0,'Any other issue in Examination','Math paper rechecking please','',6,'2023-03-20 08:37:45',6,459,'2023-03-23 17:45:54',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:30:00\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(226,822,12,47,NULL,0,'Issue related to Exam Evaluation','Sir,\r\nI am Suryanshu Mohapatra\'s(5840) father requesting you to cross check the annual exam answer paper of him. I want to check Math,science  and computer paper. \r\n            Could you please help us on this.This is not a question mark to evaluation processes  but just to rectify him for further  errors. ','',6,'2023-03-20 09:41:42',6,459,'2023-03-23 17:37:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 09:41:42\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 09:42:00\"]',NULL,NULL,NULL,NULL,NULL),(227,507,18,0,NULL,0,'','Unable to see the money receipt of books and notebooks','hd_student_23032010285259_IMG20230320WA0000jpg.jpg',1,'2023-03-20 10:28:52',5,NULL,'2023-03-20 10:28:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(228,1624,5,18,NULL,0,'Details not showing in ODM Connect ','In   ODM  CONNECT not  showing  payment  option or  not  showing  any  other  details while  all  the  due   is   clear ','',1,'2023-03-20 10:30:43',5,NULL,'2023-03-20 10:30:43',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 10:30:43\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 16:31:00\"]',NULL,NULL,NULL,NULL,NULL),(229,1748,13,52,NULL,0,'Enquiry about School Books & Notebooks ','For scholar batch is it mandatory to purchase math and science books?','',6,'2023-03-20 11:48:21',6,677,'2023-03-24 10:30:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 11:48:21\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 11:49:00\"]',NULL,NULL,NULL,NULL,NULL),(230,4445,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Dear sir,\r\n\r\nMy son has been promoted from class 2 to 3 currently. His no is 10586.\r\n\r\nWe want to transfer him from day boarding to day scholar from this year onwards \r\n\r\nPlease consider the request as formal application and do the needful ASAP.\r\n\r\n\r\nThank you\r\n\r\nRegards\r\nRamaniranjan Behera \r\n9022322794','',1,'2023-03-20 11:55:16',5,NULL,'2023-03-20 11:55:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 11:55:16\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 11:56:00\"]',NULL,NULL,NULL,NULL,NULL),(231,838,6,26,NULL,0,'Other Reasons','Payment details for books and notebooks not showing ','',1,'2023-03-20 11:56:07',5,NULL,'2023-03-20 11:56:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 11:56:07\"]','[\"2023-03-20 13:57:00\"]',NULL,NULL,NULL,NULL,NULL),(232,1224,6,22,NULL,0,'Fees not updated in ODM Connect ','Dear Sir/Madam,\r\nWe have already paid the session fees on 19.03.23 but it is not updated in odm connect hence we cannot pay for books and notebook for our son Yatharth (std 6). Please solve the issue immediately so that we can collect books and notebooks tomorrow as per the schedule.','hd_student_23032012000490_Screenshot2023032001.jpg',1,'2023-03-20 12:00:04',5,NULL,'2023-03-20 12:00:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 12:00:04\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 12:01:00\"]',NULL,NULL,NULL,NULL,NULL),(233,5597,2,0,NULL,0,'','I have done the admission of my younger Son for standard 1 ( Sai Sanmit Das) on 7th March but not received any username and password ','',1,'2023-03-20 12:09:52',5,NULL,'2023-03-20 12:09:52',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(234,6635,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Dear Sir, My son got admission in UKG, he is from institute of physics campus but the pickup location is not allowing me to be picked infront of our main gait. Please help me for this issue.\r\n\r\nAnother query is drop location will be the same with pickup location OR the opposite side of the road?\r\n\r\nPlease make a reply to proceed further.\r\n\r\nThanks.\r\nSujit Bastia','',1,'2023-03-20 12:10:12',5,NULL,'2023-03-20 12:10:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 12:10:12\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 12:11:00\"]',NULL,NULL,NULL,NULL,NULL),(235,3385,12,47,NULL,0,'Issue related to Exam Evaluation','Dear Sir, I am Priyam Kumar Patel of class 9, school no. 10503, wanted to recheck my annual examination answersheet for all subjects.','',6,'2023-03-20 12:34:16',6,459,'2023-03-22 18:56:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 12:34:16\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 12:35:00\"]',NULL,NULL,NULL,NULL,NULL),(236,2368,6,22,NULL,0,'Fees not updated in ODM Connect ','First quater fees paid at 9900. Receipt in the attachment. However, the app is showing another 3300 as payable for the 1st quarter. Please correct the same.','hd_student_23032001550217_studpaymentreceipt15.pdf',1,'2023-03-20 13:55:02',5,NULL,'2023-03-20 13:55:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 13:55:02\",\"2023-03-21 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 13:56:00\"]',NULL,NULL,NULL,NULL,NULL),(237,1112,12,49,NULL,0,'Any other issue in Examination','Want to recheck math and  English annual exam paper.alredy raised in grievance link but still not get any reply that\'s why putting here.kindly do it early.','',1,'2023-03-20 14:59:37',5,NULL,'2023-03-20 14:59:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,49,'Kindly do the needful.','2023-03-24 12:48:51',9,593,363,NULL,0,'NA','2023-03-24 15:35:39',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-20 14:59:37\",\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-20 18:30:00\",\"2023-03-21 18:30:00\",\"2023-03-22 15:00:00\"]',NULL,NULL,NULL,NULL,NULL),(238,97,8,82,NULL,0,'Any other issue related to Academics','which section adyaant is promoted to in std-1','',6,'2023-03-20 19:06:32',6,593,'2023-03-24 12:47:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,8,82,'','2023-03-23 08:54:15',9,675,363,NULL,0,'NA','2023-03-23 09:26:52',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\"]','[\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(239,6012,19,108,NULL,0,'Others','Dear school\r\nI am really tired of Odm public school your are not responding calls and emails \r\nWe are tried for so many but no response , respond to us as soon as possible ','',4,'2023-03-20 19:39:05',2,NULL,'2023-03-20 19:39:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'675','2023-03-21 17:05:36','Duplicate ticket of 240','363','9',0,'Na','2023-03-21 17:22:34','[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(240,6012,19,108,NULL,0,'Others','Dear school\r\nI am really tried of Odm public school as I have tried to call and email the school many times but no response from your side \r\nRespond to us as soon as possible ','',6,'2023-03-20 19:43:14',6,675,'2023-03-23 08:33:08',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(241,966,6,22,NULL,0,'Fees not updated in ODM Connect ','We have paid the annual composite fees for Harshit Sahoo, Class- V.\r\nBut in ODM connect app it is showing as unpaid and for this we are being unable to apply for Books.','hd_student_23032009134165_IMG20230320WA0029jpg.jpg',1,'2023-03-20 21:13:41',5,NULL,'2023-03-20 21:13:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\"]','[\"2023-03-21 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(242,6102,14,58,NULL,0,'Any other issue related to School Transport ','For class 12, the school transport is not available from 24th to 31st march. Though the fees have been paid already for march then why is it not available? ','',1,'2023-03-20 21:21:00',5,NULL,'2023-03-20 21:21:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(243,1719,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','	Name of the Student: Saiansh Ray, DB, Class-VII, School No-3542 want to change from Day Boarding to Day Scholar for coming academic session. Reason:- he is into swimming training and is doing good. His swimming classes are at 4:00 PM which we don’t want him to miss.\r\n','',1,'2023-03-20 21:29:19',5,NULL,'2023-03-20 21:29:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(244,5344,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Kindly update the availability of books Std 2 DB... PAYMENT done...','',6,'2023-03-20 21:46:59',6,677,'2023-03-27 11:00:29',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Kindly do the needful.','2023-03-24 12:45:46',9,593,363,NULL,0,'NA','2023-03-24 15:36:13',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(245,3348,12,0,NULL,0,'','Dear Madam, \r\n\r\nMy ward Abhijnan Narayan Dash having school Number 7756 was qualified in the Olympiad exam in the subject English with gold medal with certificate. He received the medal one month back but still he didn\'t got his certificate. \r\n\r\nKindly look into it and the above matter I have already informed to his class teacher but no solution I got.','hd_student_23032010121148_Screenshot2023032022.jpg',1,'2023-03-20 22:12:11',5,NULL,'2023-03-20 22:12:11',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(246,1390,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I want to check my son annual answer papers for all subjects \r\nName: A. Sai mohan Dash\r\nSchool no. 5816\r\nClass : 6 D','',6,'2023-03-20 22:31:04',6,459,'2023-03-23 12:38:35',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,46,'Dear Team \n Kindly look into the matter ','2023-03-22 12:27:58',9,526,363,NULL,0,'NA','2023-03-23 09:25:44',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(247,46,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Hi Team,\r\n\r\nMy son is promoted to class 1. According to today\'s notice school will resume on April 3.\r\n\r\nAt present we are outstation actually, due to a family emergency. So, if I pay now for the books, and take the books on April 3, will it be a problem?\r\n\r\nThanks,\r\nDipayan','',6,'2023-03-20 22:38:09',6,677,'2023-03-24 10:28:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(248,5841,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Unable to submit the apply fortransport.','',1,'2023-03-20 22:39:46',5,NULL,'2023-03-20 22:39:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(249,763,11,39,NULL,0,'Enquiry related to Activities, Competitions & Clubs','Dear sir /Madam\r\nMy child has attend the SPELL BEE exam 2022.when the result will be out?And when the certificate and medal of IMO LEVEL 1 will come ?','',6,'2023-03-20 23:34:43',6,555,'2023-03-24 11:33:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,11,39,'Dear Team,\nThe parent is enquiring about SPELL BEE EXAM.\nRegards.','2023-03-22 18:53:39',9,459,363,NULL,0,'NA','2023-03-23 09:20:35',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(250,2475,1,4,NULL,0,'Other Reasons','Allotment of section in day scholar batch and adding my number in the parents group.','',1,'2023-03-21 06:01:33',5,NULL,'2023-03-21 06:01:33',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 09:30:00\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(251,858,18,0,NULL,0,'','How payment for books ','',1,'2023-03-21 08:10:53',5,NULL,'2023-03-21 08:10:53',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(252,816,18,0,NULL,0,'','I pay for book and copy ,but I can\'t receive the money recipt.','hd_student_23032108503121_Screenshot2023031813.jpg',1,'2023-03-21 08:50:31',5,NULL,'2023-03-21 08:50:32',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(253,816,18,0,NULL,0,'','I paid the book and handbook fees i don\'t get the money receipt.','hd_student_23032110114583_Screenshot2023032110.jpg',1,'2023-03-21 10:11:45',5,NULL,'2023-03-21 10:11:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(254,3388,13,52,NULL,0,'Enquiry about School Books & Notebooks ','On 20th all books and note books were issued and received except Sanskrit: Ruchira-3. Could not check at the counter due to heavy rush inside and heavy rain outside. It may pl. be confirmed from utility store, that was there any short supply of that particular book or actually issued. Because it is fact that Ruchira-3 book was not there in the given pack. Kindly confirm. Thank you.','',6,'2023-03-21 10:38:50',6,677,'2023-03-24 10:24:44',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Dear Team \n\nKindly address the concern of the parents ','2023-03-22 07:02:22',9,526,363,NULL,0,'NA','2023-03-23 09:18:44',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 10:38:50\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 10:39:00\"]',NULL,NULL,NULL,NULL,NULL),(255,2066,19,0,NULL,0,'','I am not able to collect the books yesterday so can I collect today (class 9th)','',1,'2023-03-21 11:04:22',5,NULL,'2023-03-21 11:04:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(256,3344,1,3,NULL,0,'Enquiry about or Apply for Transfer Certificate (TC)','Want tc to transfer  chilhd','',1,'2023-03-21 11:40:34',5,NULL,'2023-03-21 11:40:34',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 11:40:34\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 11:41:00\"]',NULL,NULL,NULL,NULL,NULL),(257,6525,14,55,NULL,0,'Enquiry about Apply or Withdrawal','Want to apply for school transport \r\nStudent ad no 13338','',1,'2023-03-21 11:42:47',5,NULL,'2023-03-21 11:42:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 11:42:47\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 11:43:00\"]',NULL,NULL,NULL,NULL,NULL),(258,5579,18,0,NULL,0,'','Dear sir I want pay your requir amount through atm card.but due to some unknown reasons there are some errors my transaction.so I requested you please inform me about some other way of payment then I shall be highly obliged','',1,'2023-03-21 12:45:27',5,NULL,'2023-03-21 12:45:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(259,5504,14,58,NULL,0,'Any other issue related to School Transport ','We have paid the transport fee for the month of march and not avail the bus service. But the school will be open from 24th of March and as a communication messages the school is not proving the bus service for this month. Why so . if u will mot provide the service the you have ro revert back the amount or adjuct it into next cycle.','',1,'2023-03-21 13:01:14',5,NULL,'2023-03-21 13:01:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 13:01:14\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 13:02:00\"]',NULL,NULL,NULL,NULL,NULL),(260,2066,19,108,NULL,0,'Others','I can\'t go to school bring books yesterday so when will I get the books , payment is already done in 16th of march','',6,'2023-03-21 13:05:05',6,675,'2023-03-21 17:02:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(261,2239,13,52,NULL,0,'Enquiry about School Books & Notebooks ','I am Monalisha Mansingh from 9 scholar batch. Yesterday i was supposed to bring my all books and notebooks from school but due to some issues i couldn\'t go. Therefore i request you to provide a new timing.. So that i can get my study materials.','',6,'2023-03-21 13:21:18',6,677,'2023-03-24 10:20:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Dear Team \n\nKindly address the concern of the team.','2023-03-22 07:03:20',9,526,363,NULL,0,'NA','2023-03-23 09:17:28',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 13:21:18\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 13:22:00\"]',NULL,NULL,NULL,NULL,NULL),(262,6651,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','My daughter is new admission to class 1. I live at Utkal Heights in Pahal. Transport option is showing till Hanspal. How to apply for transport?','',1,'2023-03-21 13:27:55',5,NULL,'2023-03-21 13:27:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 13:27:55\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 13:28:00\"]',NULL,NULL,NULL,NULL,NULL),(263,956,12,47,NULL,0,'Issue related to Exam Evaluation','I want to check all copies of annual exam of my son. ','',6,'2023-03-21 14:18:08',6,459,'2023-03-23 17:44:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,47,'','2023-03-21 17:00:24',9,675,363,NULL,0,'NA','2023-03-21 17:21:59',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(264,3448,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Hi Team,\r\n\r\nNot able to see Vss nagar stop while applying transport which was there for 2022-23','',1,'2023-03-21 14:32:20',5,NULL,'2023-03-21 14:32:20',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 14:32:20\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 14:33:00\"]',NULL,NULL,NULL,NULL,NULL),(265,1102,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Need to allow check Odia Annual examination copy. Sai Sampad Acharya, School no. 9288,section.B','',6,'2023-03-21 16:01:24',6,459,'2023-03-23 17:47:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 16:01:24\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 16:02:00\"]',NULL,NULL,NULL,NULL,NULL),(266,1730,13,52,NULL,0,'Enquiry about School Books & Notebooks ','I am sitikant das the father of Ansal rajveer std-8 sec-DB.I want to raise a request related to utility/books purchase . We could not get the books on 20.3.23 . So I would want to request another date for the books as my ward has not got the books for the next session . When we went to utility store on 21.3.23 they said the books were no  available and misbehaved with us','',6,'2023-03-21 16:04:49',6,677,'2023-03-24 10:16:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Kindly look into it.','2023-03-21 16:38:14',9,675,363,NULL,0,'NA','2023-03-21 16:41:56',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(267,774,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Please continue with the same bus stopage of my son as it was at std-3( in front of bhaskeswar club,tankapani road) as I\'m working it\'s not possible for me to drop if near Kalpana...please give an confirmation ','',1,'2023-03-21 17:10:18',5,NULL,'2023-03-21 17:10:18',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 17:10:18\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 17:11:00\"]',NULL,NULL,NULL,NULL,NULL),(268,1594,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','My ward, Miss Aradhya Seth  promoted to class 8th standard this year.\r\n\r\nShe was a day scholar student in class 7th standard. However, in ODM connect app, the fee is right now, showing as day boarding fees.\r\n\r\nI would like to inform you that my ward will continue as a day scholar student. Hence request you to kindly correct the amount in app. so that quarterly fees will be deposited timely by us.\r\n\r\nFurther we would like to inform you that last year we had made enquiry about the fees structure for change of DS to DB however without consent of parents it was  changed to DB\r\n\r\nFor changing to DS again we had faced lots of difficulties in last year\r\n\r\n Again without consent from parents you have converted to DB in this financial year \r\n\r\nWe are not at all interested to switchover DB due to personnel reason and request to do the needful to maintain as DS for which we shall be obliged\r\n\r\nPls take suitable action in this regard and confirm the changes','',1,'2023-03-21 17:33:50',5,NULL,'2023-03-21 17:33:50',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-21 17:33:50\",\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-21 18:30:00\",\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 17:34:00\"]',NULL,NULL,NULL,NULL,NULL),(269,276,6,26,NULL,0,'Other Reasons',' Dear Sir/Madam \r\nMy daughter priyanshi Nayak is studying in class 2 sec-B in your school .I would like to pay the school fees annually. Kindly guide is there any discount is allowed for one time payment .\r\n Thanking you Prachi Prava Samal 9776421798','',1,'2023-03-21 18:58:46',5,NULL,'2023-03-21 18:58:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\"]','[\"2023-03-22 11:30:00\"]',NULL,NULL,NULL,NULL,NULL),(270,3355,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Sir kindly change my son Ayanshu Amrutayan Samal session from day boarding to day scholar as he is under stress, doctor advised not to sit in AC, has bloating maximum time due to school food and our financial condition not permiting us to continue in day boarding and definitely lead to default in school fee. Kindly change from day boarding to day scholar. ','',1,'2023-03-21 19:02:57',5,NULL,'2023-03-21 19:02:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(271,1031,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','I want the bus stoppage and route information from Shailashree Vihar','',1,'2023-03-21 19:04:19',5,NULL,'2023-03-21 19:04:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(272,799,12,49,NULL,0,'Any other issue in Examination','Dear Sir/Madam, \r\n\r\nI need to check my Kid\'s Mathematics annual exan paper to see where she did mistakes. \r\n\r\nPlease provide me th he same. \r\n\r\nThank. \r\nPradip. Kumar Nayak\r\nStudent Name : Ananya Nayak\r\nClass: 3\r\nRoll No: 9166','',6,'2023-03-21 19:07:48',6,459,'2023-03-23 17:34:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(273,2473,10,99,NULL,0,'Enquiry about Study Material','We are done with the payment but as we were out of station we couldn\'t pickup the books on the specified date...is there anything we can do about it','',1,'2023-03-21 19:20:38',5,NULL,'2023-03-21 19:20:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(274,5591,1,4,NULL,0,'Other Reasons','I applied for transfer my child from bda to sishu vihar. But in Lkg whatsApp group it shows bda.. Please check it. ','',1,'2023-03-21 20:26:50',5,NULL,'2023-03-21 20:26:50',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(275,5591,1,4,NULL,0,'Other Reasons','I had applied for transfer of my child from bda to sishu vihar, patia and it was approved by you. But still in Lkg whatsApp group it shows bda. Please update it. ','',1,'2023-03-21 20:34:33',5,NULL,'2023-03-21 20:34:33',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(276,2192,12,47,NULL,0,'Issue related to Exam Evaluation','I want to recheck my annual examination answersheet for Science, SST, Lower odia and English \r\nName- Samriddhi Srivastav\r\nStd-8 Sec-B School no. 3473','',6,'2023-03-21 20:37:12',6,459,'2023-03-22 17:44:23',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(277,5378,5,21,NULL,0,'Other Reasons','I have paid the school books fee through ODM connect where as money deducted from my account but in utility money Receipt. Displaying blank can you please update on this  please.','hd_student_23032110330024_IMG20230321WA0003jpg.jpg',1,'2023-03-21 22:33:00',5,NULL,'2023-03-21 22:33:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,5,21,'Please look into it','2023-03-23 09:12:26',9,675,363,NULL,0,'NA','2023-03-23 09:16:48',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(278,1382,14,55,NULL,0,'Enquiry about Apply or Withdrawal','I don\'t want transport 1st April to June 30th.','',1,'2023-03-21 22:35:09',5,NULL,'2023-03-21 22:35:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(279,779,13,54,NULL,0,'Other Reasons','Dear Sir / madam,\r\nIt is very high cost of books price please try to minimise','hd_student_23032110354033_Screenshot2023032122.png',6,'2023-03-21 22:35:40',6,677,'2023-03-24 10:14:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(280,1575,19,0,NULL,0,'','As we have already paid the book and notebook amount since 18th of March but due to some issues we were unable to collect on the scheduled time. \r\nDo give a next early date to collect it as the school will reopen so it\'s request to give a date before the reopen of the school.','',1,'2023-03-22 07:50:31',5,NULL,'2023-03-22 07:50:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(281,2473,13,52,NULL,0,'Enquiry about School Books & Notebooks ','We have completed the payment but as we were out of station we couldn\'t pickup the books on the specified date. Is there anything we can do about it .','',6,'2023-03-22 08:41:44',6,677,'2023-03-27 10:54:30',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Dear Team\n\nKindly look into the matter.','2023-03-24 12:47:01',9,526,363,NULL,0,'NA','2023-03-24 15:37:47',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(282,1390,12,47,NULL,0,'Issue related to Exam Evaluation','Ticket no.246 has not been answer yet','',4,'2023-03-22 08:51:10',6,459,'2023-03-23 12:39:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,47,'Dear Sir,\nKindly Reply to the queries of the child.','2023-03-22 12:35:51',9,526,363,NULL,0,'NA','2023-03-23 09:16:07',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-23 12:39:39','Dear Team,\nThe ticket no. is same as the tick','363','9',0,'Na','2023-03-23 12:44:14','[\"2023-03-22 09:30:00\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(283,170,2,8,NULL,0,'Other Reasons','Dear Sir,\r\nWe would request for a suitable time to meet you tomorrow (23rd March) and discuss our genuine problem regarding Ayush\' section change. \r\n\r\nThank you for your confirmation.\r\n\r\nFaithfully yours\r\nDibakar Behera\r\nF/O- Ayush Behera\r\nStd 1, DB\r\n\r\n','',1,'2023-03-22 09:56:26',5,NULL,'2023-03-22 09:56:26',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,8,'Kindly connect the parents and do the needful.','2023-03-24 12:42:45',9,593,363,NULL,0,'NA','2023-03-24 15:39:54',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 09:56:26\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 09:57:00\"]',NULL,NULL,NULL,NULL,NULL),(284,672,19,108,NULL,0,'Others','Hello Team, wanted request for change the email id old to new one.\r\n\r\nNew email id to update - 22aparnadas@gmail.com\r\nName - Aparna Das\r\nSchool Admission no 7735\r\nThanking You\r\n\r\n\r\n','',6,'2023-03-22 10:50:52',6,363,'2023-03-23 12:31:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(285,1382,14,58,NULL,0,'Any other issue related to School Transport ','I want to stop school transport services from 1st april to 30th june. My daughter\'s admission number is 5418.\r\nKindly do the needful.  Thankyou ','',1,'2023-03-22 11:43:16',5,NULL,'2023-03-22 11:43:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 11:43:16\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 11:44:00\"]',NULL,NULL,NULL,NULL,NULL),(286,89,5,20,NULL,0,'Error/Bugs in ODM Connect ','Wrong profile mapped, remove Nistha tripathi from the profile ','hd_student_23032212291910_Screenshot2023032212.jpg',1,'2023-03-22 12:29:19',5,NULL,'2023-03-22 12:29:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 12:29:19\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 12:30:00\"]',NULL,NULL,NULL,NULL,NULL),(287,661,13,52,NULL,0,'Enquiry about School Books & Notebooks ','I wrongly ordered higher Hindi and lower odiya. Instead of higher odiya and lower Hindi. Currently I am at the merchant store. Please help me on the above change','',6,'2023-03-22 13:09:20',6,677,'2023-03-24 10:12:50',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 13:09:20\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 13:10:00\"]',NULL,NULL,NULL,NULL,NULL),(288,2407,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','We want the teachers to recheck out child\'s exam copy of the following subjects:-Social Science,Maths,English,','',4,'2023-03-22 13:45:43',2,459,'2023-03-22 17:40:59',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'459','2023-03-22 20:15:58','Dear Parent,\nThe ticket is same as 3464 of th','363','9',0,'Na','2023-03-23 09:15:23','[\"2023-03-22 13:45:43\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 13:46:00\"]',NULL,NULL,NULL,NULL,NULL),(289,1119,6,26,NULL,0,'Other Reasons','What is the fees benefits of single girl child ?','',1,'2023-03-22 13:52:17',5,NULL,'2023-03-22 13:52:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 13:52:17\"]','[\"2023-03-22 15:53:00\"]',NULL,NULL,NULL,NULL,NULL),(290,3385,1,4,NULL,0,'Other Reasons','Dear Sir/mam, I am Priyam Kumar Patel of class 9, scholar batch. I wanted to change my address and the new one would also be used for my school transport and for my new ID card. \r\nNEW ADDRESS: - Ananta Vihar,plot no. 2, Binodini Enclave, Pokhariput, Bhubaneswar\r\nDIST - Khurda\r\nPIN - 751020','',1,'2023-03-22 14:31:41',5,NULL,'2023-03-22 14:31:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 14:31:41\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 14:32:00\"]',NULL,NULL,NULL,NULL,NULL),(291,6590,7,38,NULL,0,'Any other issue related to Academics','How do I enquired about orientation for UKG?','',1,'2023-03-22 14:42:54',5,NULL,'2023-03-22 14:42:54',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,7,38,'Please look into it ','2023-03-23 12:32:13',9,675,363,NULL,0,'NA','2023-03-23 12:33:33',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 14:42:54\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 14:43:00\"]',NULL,NULL,NULL,NULL,NULL),(292,6179,14,57,NULL,0,'Enquiry about Bus Status','To pay fees ','',1,'2023-03-22 16:06:12',5,NULL,'2023-03-22 16:06:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 16:06:12\",\"2023-03-23 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 16:07:00\"]',NULL,NULL,NULL,NULL,NULL),(293,5456,6,22,NULL,0,'Fees not updated in ODM Connect ','I have made payment of Rs 5700 towards annual composite fees through UPI (tusharranjannayak @oksbi)today. But still it\'s not reflecting in the Payment application of ODM connect.\r\nMy son\'s name-Arnab Nayak\r\nAdmission - 11759','',1,'2023-03-22 16:18:36',5,NULL,'2023-03-22 16:18:36',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,6,22,'','2023-03-22 17:47:00',9,675,363,NULL,0,'NA','2023-03-23 09:14:41',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(294,196,8,75,NULL,0,'Enquiry about Study Material','Books ','',6,'2023-03-22 16:25:32',6,593,'2023-03-24 12:45:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-22 16:25:32\",\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-22 18:30:00\",\"2023-03-23 18:30:00\",\"2023-03-24 16:26:00\"]',NULL,NULL,NULL,NULL,NULL),(295,571,13,52,NULL,0,'Enquiry about School Books & Notebooks ','All books are supplied to ODM , Class 3 to Sishu Vihar students , But it was not supplied to ODM KIDS WORLDS student ? May I know the reason for such type of discrimination. ','',6,'2023-03-22 18:49:24',6,677,'2023-03-24 10:09:41',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Please look into it.','2023-03-23 12:39:17',9,675,363,NULL,0,'NA','2023-03-23 12:42:47',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(296,6568,14,57,NULL,0,'Enquiry about Bus Status','When will it confirm?','',1,'2023-03-22 19:10:45',5,NULL,'2023-03-22 19:10:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\"]','[\"2023-03-23 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(297,428,19,108,NULL,0,'Others','In sisuvihar branch all students get all books but on BDA Branch students are not get all the books..why ??','',6,'2023-03-22 19:51:02',6,675,'2023-03-23 12:48:27',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(298,411,19,0,NULL,0,'','After paying all required school fees for books and copies of class-3, we have not got all books and note books. Four books have not been given to us, whereas students of Sishu Vihar, Patia have received all books and note books. Kindly explain the reason of this discrimination.','',1,'2023-03-22 20:13:25',5,NULL,'2023-03-22 20:13:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(299,409,12,47,NULL,0,'Issue related to Exam Evaluation','Dear Sir/ Madam\r\nWe want to check the Mathematics and Odiya answer sheet of annual examination. \r\nStudent Name: Shraddha Mahapatra \r\nAdmission No.10225\r\n','',6,'2023-03-22 20:37:46',6,459,'2023-03-23 17:39:19',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(300,5693,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','Dear Sir,\r\n\r\nI would like to bring to your kind notice that my daughter Pragnya Pratikshya Padhi, Admission No- 12442 is pursuing her XI (science) as a residential student in your esteemed institute. Because of certain health conditions she is going to stay with her mother nearby your school. Therefore I would like to change her study plan to Day Boarding for her Class XII.  In this connection I have already an issue  and still waiting response from your end. Please let me know the procedure to do the needful.\r\n\r\nWith warm Regards,\r\nPK Padhi','',1,'2023-03-22 23:04:53',5,NULL,'2023-03-22 23:04:53',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(301,1601,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Can we see the answer papers of annual','',6,'2023-03-23 00:14:31',6,459,'2023-03-23 18:02:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(302,1032,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I want to check the annual papers','hd_student_23032312213997_studexamcard9pdf.pdf',6,'2023-03-23 00:21:39',6,459,'2023-03-23 12:45:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(303,749,8,0,NULL,0,'','Yesterday was the date to collect books of std 4 DB,but I couldn\'t collect due to some medical issues. Should I collect books and notebooks today? Please consider my request.','',1,'2023-03-23 08:31:51',5,NULL,'2023-03-23 08:31:51',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(304,3404,12,47,NULL,0,'Issue related to Exam Evaluation','I want to check Science paper.','',6,'2023-03-23 08:32:52',6,459,'2023-03-23 18:02:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(305,1679,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','We want to recheck English and science exam paper. ','',6,'2023-03-23 08:59:02',6,459,'2023-03-23 18:01:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:30:00\",\"2023-03-24 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(306,5240,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Kalaharanga, gayati enclave near patia is not visible in the bus stop list. Kindly look into it. ','',1,'2023-03-23 09:52:58',5,NULL,'2023-03-23 09:52:58',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 09:52:58\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 09:53:00\"]',NULL,NULL,NULL,NULL,NULL),(307,1398,1,4,NULL,0,'Other Reasons','Request for change in spelng of name from PARNAV HARSH to PRANAV HARSH','hd_student_23032310391772_AdobeScan27Jun2022pd.pdf',1,'2023-03-23 10:39:17',5,NULL,'2023-03-23 10:39:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 10:39:17\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 10:40:00\"]',NULL,NULL,NULL,NULL,NULL),(308,5286,19,108,NULL,0,'Others','Need the appointment with Vice-Principal of UKG regarding the academic concerns of the student. ','',6,'2023-03-23 12:43:13',6,675,'2023-03-24 15:12:42',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(309,1426,5,20,NULL,0,'Error/Bugs in ODM Connect ','I raised a query in ODM connect but it is not showing details. In everywhere it is showing NA. ','',1,'2023-03-23 12:51:00',5,NULL,'2023-03-23 12:51:00',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 12:51:00\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 12:51:00\"]',NULL,NULL,NULL,NULL,NULL),(310,433,13,52,NULL,0,'Enquiry about School Books & Notebooks ','On the very first day of delivering study materials, ODM could give me(BDA unit of ODM) only 2 out of 10 books as attached h/w whereas the same ODM school as at Sishuvihar has delivered all study materials to their Class- III students. It\'s just a partisan attitude towards their BDA unit. \r\nCan you please deliver the rest books at my home immediately  ? ','hd_student_23032301192741_image128308572892282.jpg',6,'2023-03-23 13:19:27',6,677,'2023-03-27 10:52:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,13,52,'Kindly do the needful.','2023-03-24 12:43:32',9,593,363,NULL,0,'NA','2023-03-24 15:41:53',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 13:19:27\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 13:20:00\"]',NULL,NULL,NULL,NULL,NULL),(311,2156,14,58,NULL,0,'Any other issue related to School Transport ','As school has not provided bus during the month of March 2023, ur requested to refund the transport fee for the said month. ','',1,'2023-03-23 13:56:28',5,NULL,'2023-03-23 13:56:28',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,14,58,'','2023-03-23 17:33:04',9,363,363,NULL,0,'NA','2023-03-24 10:14:25',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-23 13:56:28\",\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-23 18:30:00\",\"2023-03-24 18:30:00\",\"2023-03-25 13:57:00\"]',NULL,NULL,NULL,NULL,NULL),(312,377,2,8,NULL,0,'Other Reasons','How to get our Tc and coution money from school','',1,'2023-03-23 17:03:15',5,NULL,'2023-03-23 17:03:15',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,8,'','2023-03-23 17:32:43',9,363,363,NULL,0,'NA','2023-03-24 10:13:27',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(313,377,2,8,NULL,0,'Other Reasons','About Tc collection not such massage given to us  ,so please give a date so that we are collecting my child TC from school Easily. Thank you','',1,'2023-03-23 17:09:07',5,NULL,'2023-03-23 17:09:07',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,8,'','2023-03-23 17:32:19',9,363,363,NULL,0,'NA','2023-03-24 10:12:42',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(314,2413,9,94,NULL,0,'Any other issue related to Academics','I want to change my section from A to B. Kindly help me to change the section.','',5,'2023-03-23 19:24:15',3,526,'2023-03-24 12:48:50',2,NULL,0,NULL,'2023-03-24 19:35:25',NULL,NULL,NULL,9,0,'2023-03-27','05:30:00','Discuss with VP ma\'am.',526,'NA','2023-03-24 19:35:25',363,'2023-03-25 09:43:40',NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(315,2413,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I am Soumyashree Nayak of X\'A\', previously was in IX\'C\'. I want to change my section from A to C. Kindly grant my change of section.','',1,'2023-03-23 19:34:02',5,NULL,'2023-03-23 19:34:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(316,1018,12,47,NULL,0,'Issue related to Exam Evaluation','I want to see  final exam answer sheet of lower-Hindi\r\n','',3,'2023-03-23 19:53:39',3,459,'2023-03-25 13:29:06',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(317,6340,13,52,NULL,0,'Enquiry about School Books & Notebooks ','Dear Sir/ma\'am \r\nAs Anaya Sahu my daughter is again repeating her Nursery class. And last session also after paying the full books fees we could not receive 4 of her books as it was out of stock. This year please manage to keep a set of books for her separately as we are out of station till 10th April 2023. I am requesting you to keep her books aside. So that she will feel equal in the class with others .\r\nThanks & Regards \r\nNitu sahu\r\n8917268533 ','',6,'2023-03-23 20:10:59',6,677,'2023-03-24 10:02:44',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(318,891,12,47,NULL,0,'Issue related to Exam Evaluation','I want to recheck annual maths, english exam papers, class -4,sec-B,roll no-50','',3,'2023-03-23 21:08:31',3,459,'2023-03-25 13:27:45',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,47,'','2023-03-24 15:13:05',9,675,363,NULL,0,'NA','2023-03-24 15:20:50',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(319,2413,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I request the authority to change my section from A to C. Kindly grant my request to change the section.','',1,'2023-03-23 21:18:11',5,NULL,'2023-03-23 21:18:11',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(320,1003,19,108,NULL,0,'Others','Wht is the procedures for buying books n notebook ','',6,'2023-03-23 21:39:46',6,675,'2023-03-24 15:17:06',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 10:00:00\"]',NULL,NULL,NULL,NULL,NULL),(321,1003,6,26,NULL,0,'Other Reasons','In receipt why not mentioned amount of fee','hd_student_23032309413931_studpaymentreceipt19.pdf',1,'2023-03-23 21:41:39',5,NULL,'2023-03-23 21:41:39',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\"]','[\"2023-03-24 11:30:00\"]',NULL,NULL,NULL,NULL,NULL),(322,1719,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','The School departure timing in Day Boarding is not so convenient for us. Besides the timing of his swimming class is at 4:30 pm and he reaches late. Therefore, we are willing to change his section for convenience of time. We would be highly obliged if this request is fulfilled.','',1,'2023-03-23 22:50:47',5,NULL,'2023-03-23 22:50:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(323,750,12,47,NULL,0,'Issue related to Exam Evaluation','I want to recheck the English annual exam paper. Kindly do the needful ','',3,'2023-03-23 23:23:39',3,459,'2023-03-25 13:25:15',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:30:00\",\"2023-03-25 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(324,3462,12,47,NULL,0,'Issue related to Exam Evaluation','parents of Tatsat Sujay Satapathy from VII-D here, in the report card of annual examination, the computer marks should be re-evaluated and should be cross-checked and the overall percentage given is wrong which is 84% and should be corrected to 89.79% which is approximately 90%(without computer marks). Please look into the matter with great care and be obliged.','hd_student_23032409565228_studexamcardannualpd.pdf',3,'2023-03-24 09:56:52',3,459,'2023-03-25 13:23:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 09:56:52\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:57:00\"]',NULL,NULL,NULL,NULL,NULL),(325,3462,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Parents of Tatsat Sujay Satapathy from Class- VII-D here, we want to see the annual exam papers of our child ','',1,'2023-03-24 10:03:12',5,NULL,'2023-03-24 10:03:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 10:03:12\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 10:04:00\"]',NULL,NULL,NULL,NULL,NULL),(326,1051,12,47,NULL,0,'Issue related to Exam Evaluation','Hello team, I had raised one request on 15 March for annual exam paper showing of my child, same has been closed without any information, Kindly share Way forward or any formality for annual exam paper showing.','',3,'2023-03-24 11:43:57',3,459,'2023-03-25 13:17:10',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 11:43:57\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 11:44:00\"]',NULL,NULL,NULL,NULL,NULL),(327,2472,2,8,NULL,0,'Other Reasons','Wanted to change my Ward\'s section due to some reasons ','',1,'2023-03-24 14:00:24',5,NULL,'2023-03-24 14:00:24',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 14:00:24\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 14:01:00\"]',NULL,NULL,NULL,NULL,NULL),(328,2402,1,1,NULL,0,'Change of Section, Plan (DS/DB/RS), School','I am Sriyasidhi Khillar currently in grade 10A requesting for a change in section from sec-A to sec-B as i don\'t like the environment here. Students here are distractive, study pace is too slow than how much I can capture. I\'d be highly obliged if you\'d consider my request and change my section. ','',1,'2023-03-24 14:36:38',5,NULL,'2023-03-24 14:36:38',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 14:36:38\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\",\"2023-03-30 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\",\"2023-03-30 14:37:00\"]',NULL,NULL,NULL,NULL,NULL),(329,5885,6,26,NULL,0,'Other Reasons','Good afternoon ma\'am \r\nMyself Trisha sahoo of class 12 Ds2 \r\nMa\'am I am having defaulter issues can you please check and tell me what are my pending payments because I am not able to find any pending payments in odm connect. ','',1,'2023-03-24 14:56:06',5,NULL,'2023-03-24 14:56:06',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 14:56:06\"]','[\"2023-03-24 16:57:00\"]',NULL,NULL,NULL,NULL,NULL),(330,2475,9,84,NULL,0,'Enquiry about School Timetable ','In class tenth, section -B, routine shared in group, there is allotment of only one period to chemistry and one period to physics subject and no period for biology. The period distribution of subjects is not at all relevant and proper.','',1,'2023-03-24 15:28:43',5,NULL,'2023-03-24 15:28:43',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 15:28:43\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 15:29:00\"]',NULL,NULL,NULL,NULL,NULL),(331,6473,7,31,NULL,0,'Enquiry about Study Material','plz tell me the next slot for study material distribution of LKG,and where you are updating date of distribution plz inform me that.','',1,'2023-03-24 15:42:22',5,NULL,'2023-03-24 15:42:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 15:42:22\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\",\"2023-03-30 09:30:00\",\"2023-03-31 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\",\"2023-03-30 18:30:00\",\"2023-03-31 09:43:00\"]',NULL,NULL,NULL,NULL,NULL),(332,6025,10,99,NULL,0,'Enquiry about Study Material','How I may fees of the copies in odm connect ','',1,'2023-03-24 16:18:04',5,NULL,'2023-03-24 16:18:04',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 16:18:04\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 16:19:00\"]',NULL,NULL,NULL,NULL,NULL),(333,5304,19,108,NULL,0,'Others','Hi Team,\r\nWe see a discrepancy in notebook price mentioned in invoice and actual price mentioned on backside of notebook. We have been billed for drawing book as RS 51. But the drawing book we received is actually RS 30. Please see the attached screenshot. When we highlighted this to utility store person they asked us to reach out to ODM team. Please let us know why this discrepancy.\r\n\r\nRegards,\r\nAnnapurna ','hd_student_23032405471027_IMG20230324174055jpg.jpg',6,'2023-03-24 17:47:10',6,675,'2023-03-27 15:53:01',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,19,108,'','2023-03-25 10:03:21',9,677,363,NULL,0,'NA','2023-03-25 15:24:22',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-24 17:47:11\",\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-24 18:30:00\",\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 17:48:00\"]',1,'Why the ticket is marked solved? We have not received any solution yet.','2023-03-27 17:44:52',NULL,NULL),(334,1018,12,47,NULL,0,'Issue related to Exam Evaluation','I want to see the English  answer paper of final exam, please','',3,'2023-03-24 19:07:12',3,459,'2023-03-25 13:08:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(335,6102,14,58,NULL,0,'Any other issue related to School Transport ','You have taken payment for transportation fees for March. Then why transportation is not available from 24th to 31st March?? Are you going to refund that money ? Please reply. It\'s a serious issue and you have to resolve the same','',1,'2023-03-24 21:14:05',5,NULL,'2023-03-24 21:14:05',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(336,6614,17,68,NULL,0,'ID cards not provided','Hello  i would like to provide new photo of my child for id card as the pic was provided during application  was very old one. ','',1,'2023-03-24 21:47:29',5,NULL,'2023-03-24 21:47:29',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(337,235,8,75,NULL,0,'Enquiry about Study Material','We have paid as per the requirement and now when we went to collect the books they are telling books not available.\r\nWhy so??\r\nWhom should we reach in this case?','',6,'2023-03-25 08:38:26',6,593,'2023-03-25 11:19:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 09:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(338,213,8,75,NULL,0,'Enquiry about Study Material','I have clear all dues including readmission fees and books fees. When can I collect the books. ','',6,'2023-03-25 10:31:44',6,593,'2023-03-25 11:16:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 10:31:44\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 10:32:00\"]',NULL,NULL,NULL,NULL,NULL),(339,1575,19,108,NULL,0,'Others','Due to some issues we were unable to collect the books and notebooks for my son on 20/3/23. We have paid on 18/3/23. Kindly give a early date to collect it before the session starts on 3/4/23.','',6,'2023-03-25 10:50:07',6,363,'2023-03-25 11:18:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 10:50:07\",\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\"]','[\"2023-03-25 13:00:00\",\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 11:21:00\"]',NULL,NULL,NULL,NULL,NULL),(340,6578,8,82,NULL,0,'Any other issue related to Academics','I want to chose Hindi as a subject combination.','',6,'2023-03-25 11:17:29',6,593,'2023-03-25 11:33:08',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 11:17:29\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 11:18:00\"]',8,'','2023-03-25 12:59:41',NULL,NULL),(341,493,8,75,NULL,0,'Enquiry about Study Material','Pls help to reissue books and note books not taken on 22nd pls give another date','',6,'2023-03-25 11:37:44',6,593,'2023-03-25 16:03:12',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 11:37:44\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 11:38:00\"]',NULL,NULL,NULL,NULL,NULL),(342,2375,3,13,NULL,0,'Other Reasons','The meeting  has been  fixed on 27 march on monday. Many parents may not attend due to working day. Requested to make it in online mode along with offline so that we all can aware about the development programme.','',3,'2023-03-25 12:52:27',3,363,'2023-03-25 17:37:32',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 12:52:27\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 12:53:00\"]',NULL,NULL,NULL,NULL,NULL),(343,6578,8,82,NULL,0,'Any other issue related to Academics','Dear, mam, please change the subject from Hindi to odia. For Rajakanya swain.','',6,'2023-03-25 13:02:23',6,593,'2023-03-25 16:04:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-25 13:02:23\",\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-25 18:30:00\",\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 13:03:00\"]',NULL,NULL,NULL,NULL,NULL),(344,1259,19,108,NULL,0,'Others','Kindly give a date to collect books and notebooks for std 6DB ','',6,'2023-03-25 15:04:21',6,363,'2023-03-25 17:39:17',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-26 00:00:00\",\"2023-04-01 09:30:00\",\"2023-04-02 00:00:00\",\"2023-04-08 09:30:00\",\"2023-04-09 00:00:00\",\"2023-04-15 09:30:00\",\"2023-04-16 00:00:00\",\"2023-04-22 09:30:00\",\"2023-04-23 00:00:00\",\"2023-04-29 09:30:00\",\"2023-04-30 00:00:00\",\"2023-05-06 ','[\"2023-03-26 00:00:00\",\"2023-04-01 13:00:00\",\"2023-04-02 00:00:00\",\"2023-04-08 13:00:00\",\"2023-04-09 00:00:00\",\"2023-04-15 13:00:00\",\"2023-04-16 00:00:00\",\"2023-04-22 13:00:00\",\"2023-04-23 00:00:00\",\"2023-04-29 13:00:00\",\"2023-04-30 00:00:00\",\"2023-05-06 ',NULL,NULL,NULL,NULL,NULL),(345,44,7,115,NULL,0,'Olympiads','We have not received the result of any of the Olympiad or external tests.\r\n\r\n3/4 were there','',1,'2023-03-25 20:45:10',5,NULL,'2023-03-25 20:45:10',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(346,5527,12,49,NULL,0,'Any other issue in Examination','Wish to check the answer sheet of Science and odia ','',1,'2023-03-25 23:14:03',5,NULL,'2023-03-25 23:14:03',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,49,'Kindly look into the matter.','2023-03-27 08:11:34',9,593,363,NULL,0,'NA','2023-03-27 10:03:43',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-26 00:00:00\",\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-26 00:00:00\",\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(347,1578,6,26,NULL,0,'Other Reasons','Composit fee cannot be given through ODM CONNECT.Is there any issue?','',1,'2023-03-26 00:02:46',5,NULL,'2023-03-26 00:02:47',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\"]','[\"2023-03-27 11:30:00\"]',NULL,NULL,NULL,NULL,NULL),(348,6694,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','Please let us know about bus route from Gadakana to ODM school. \r\n\r\nRegards, \r\nBijayalaxmi \r\n9090739131','',1,'2023-03-26 09:48:16',5,NULL,'2023-03-26 09:48:16',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(349,3450,12,49,NULL,0,'Any other issue in Examination','We want to see all subject mark in annual exam and other assessments term 1and 2 marks of standard 2','',1,'2023-03-26 10:25:29',5,NULL,'2023-03-26 10:25:29',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(350,535,14,0,NULL,0,'','Looking for transport for my son Swayam Maharana, Day boarding, std 3 \r\n\r\nFrom Chandaka ','',1,'2023-03-26 12:34:25',5,NULL,'2023-03-26 12:34:25',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(351,6270,1,4,NULL,0,'Other Reasons','I am Ipsha patra of  Class 12th RS-1. I want to change my 6th optional From odissi to painting. \r\nThank you','',1,'2023-03-26 15:56:09',5,NULL,'2023-03-26 15:56:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\",\"2023-03-30 09:30:00\",\"2023-03-31 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\",\"2023-03-30 18:30:00\",\"2023-03-31 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(352,1426,4,14,NULL,0,'Face to Face interaction with Principal/Vice-Principal','My son, Shreyan Kushwaha, school number 10377, is upgrading to VII class from VI. When we shifted from Delhi during covid time, Sanskrit subject was not available as third language at that time, therefore, we selected lower odia. Shreyan learned writing and reading odia at a certain level but he is not able to make further progress beyond a basic level particularly speaking and grammar side. He passed exam also but with reasonable mark. Based on these circumstances, we request you to please allow him to learn sanskrit. Moreover, we both parents learned sanskrit in our schooling, so we can help him to his sanskrit subject. I request you to please allow to change subject combination as, higher hindi with sanskrit. Thank you so much','',4,'2023-03-26 15:57:02',2,NULL,'2023-03-26 15:57:02',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,'363','2023-03-27 10:43:55','DUPLICATE TICKET','363','9',0,'Na','2023-03-27 10:44:35','[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(353,5490,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','When will we get Annual Exam Answer Sheet','',1,'2023-03-26 17:41:56',5,NULL,'2023-03-26 17:41:56',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(354,6606,19,0,NULL,0,'','Dear Sir/ Madam,\r\nMy child want to opt Hindi as 1 st language and Odiya as 2nd language. Pls do allow the same \r\n\r\nRegards,\r\nSanjay ','',1,'2023-03-26 18:30:14',5,NULL,'2023-03-26 18:30:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(355,6606,8,0,NULL,0,'','Dear Mam,\r\nPls opt 1st language for Sai Sanmit Das as Hindi and 2nd language Odiya ','',1,'2023-03-26 18:34:49',5,NULL,'2023-03-26 18:34:49',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[]','[]',NULL,NULL,NULL,NULL,NULL),(356,6606,8,82,NULL,0,'Any other issue related to Academics','Hindi will be 1st language and Odia will be 2nd language for Sai Sanmit DAS','',6,'2023-03-26 18:43:02',6,593,'2023-03-27 08:14:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(357,5360,9,94,NULL,0,'Any other issue related to Academics','Please add Saanvi Pradhan \'s name in 7th DB wattsup group.her name is still in scholar group.','',1,'2023-03-26 19:15:55',5,NULL,'2023-03-26 19:15:55',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,9,94,'Student wants to add name in 7th DB whatsApp group. Her name is still in scholar group.','2023-03-27 10:16:20',9,363,363,NULL,0,'NA','2023-03-27 10:25:02',NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\"]','[\"2023-03-27 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(358,2475,4,15,NULL,0,'Face to Face interaction with Academic Coordinator','Discuss some issues ','',3,'2023-03-26 20:36:15',3,363,'2023-03-27 10:04:46',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\",\"2023-03-30 09:30:00\",\"2023-03-31 09:30:00\",\"2023-04-01 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\",\"2023-03-30 18:30:00\",\"2023-03-31 18:30:00\",\"2023-04-01 12:30:00\"]',NULL,NULL,NULL,NULL,NULL),(359,5101,14,56,NULL,0,'Enquiry about Stoppage, Bus Route ','The bus stops at IDBI bank. We need the bus to come to Sai temple of IRC village N6 area.                                                \r\nSincerely, Pradeep Baishakha, Father of Shreetej Baishakha, Class 1. Day scholar.  ','',1,'2023-03-26 21:33:18',5,NULL,'2023-03-26 21:33:18',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(360,919,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','Respected sir, It will be very helpful if the authority can provide hard copy of Report cards to students as the school used to do earlier 3 years ago.  My son got last report card in printed form in class 1 and after that all are being published in app only. It gives lot of excitements to students when they get report card at hand in printed form. Kindly see if this can be resumed. Thank you.','',1,'2023-03-26 23:07:33',5,NULL,'2023-03-26 23:07:33',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(361,1060,1,2,NULL,0,'Change of Subject Combination ','Lower  odia higher hindi','',1,'2023-03-27 08:20:37',5,NULL,'2023-03-27 08:20:37',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 09:30:00\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\",\"2023-03-30 09:30:00\",\"2023-03-31 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 18:30:00\",\"2023-03-30 18:30:00\",\"2023-03-31 18:30:00\"]',NULL,NULL,NULL,NULL,NULL),(362,4453,6,22,NULL,0,'Fees not updated in ODM Connect ','Regularly happens this  problem. Kindly consider ','',1,'2023-03-27 10:38:30',5,NULL,'2023-03-27 10:38:30',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 10:38:30\",\"2023-03-28 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 10:39:00\"]',NULL,NULL,NULL,NULL,NULL),(363,1426,4,14,NULL,0,'Face to Face interaction with Principal/Vice-Principal','We want to meet vice principal regarding my son Shreyan Kushwaha. ','',3,'2023-03-27 10:53:55',3,363,'2023-03-27 17:57:26',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 10:53:55\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 10:54:00\"]',NULL,NULL,NULL,NULL,NULL),(364,1510,12,46,NULL,0,'Enquiry about Exam Results & Report Cards','I am Sasmita Pradhan mother of Ambika Pradhan class 7 DB(4325). I want to check class6 annual examination answer sheets of my daughter. I want to know that where she had made mistakes. I have already gave a mail to the class teacher  but there was no response. So I want to check my daughter\'s annual examination answer sheets.','',1,'2023-03-27 13:36:56',5,NULL,'2023-03-27 13:36:56',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 13:36:56\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 13:37:00\"]',NULL,NULL,NULL,NULL,NULL),(365,5444,17,70,NULL,0,'Request to Name Change','I would like to change the name of my Mother, which has been registered in school\'s book to REENA MANI PRADHAN.\r\nThere\'s a small mistake in spelling, and it can cause some problems in the future.\r\nI have attached the photo my ID, for your Reference.\r\n\r\n\r\nI hope school authority with consider my request.','hd_student_23032702072251_20230327140625jpg.jpg',1,'2023-03-27 14:07:22',5,NULL,'2023-03-27 14:07:22',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 14:07:22\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 14:08:00\"]',NULL,NULL,NULL,NULL,NULL),(366,5196,9,94,NULL,0,'Any other issue related to Academics','Dear Sir, My daughter Lewana Dash had appeared for std 6 Scholar batch. She has complains regarding marks scored in Annual Exam to be less as expected. I request you to kindly recheck the answer sheets as she expected better marks in subjects..','',1,'2023-03-27 14:49:14',5,NULL,'2023-03-27 14:49:14',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 14:49:14\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 14:50:00\"]',NULL,NULL,NULL,NULL,NULL),(367,6524,8,74,NULL,0,'Enquiry on Curriculum Plan or Syllabus','For my son Sai Tanish grade 4. \r\nthe second language is Higher Hindi\r\nThird language is French. \r\nThanks to include the requested language preference. ','',1,'2023-03-27 14:56:31',5,NULL,'2023-03-27 14:56:31',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 14:56:31\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 14:57:00\"]',NULL,NULL,NULL,NULL,NULL),(368,2338,9,87,NULL,0,'Enquiry about Study Material','I gyana ranjan sahoo of 10B want to raise a problem about book distribution as I can\'t remove some books. So please help me\r\nThank you','hd_student_23032704060990_ODMEG20230325512OPS2.pdf',1,'2023-03-27 16:06:09',5,NULL,'2023-03-27 16:06:09',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 16:06:09\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 16:07:00\"]',NULL,NULL,NULL,NULL,NULL),(369,5804,15,62,NULL,0,'Issue faced by the student in Hostel ','Respected sir \r\nI am writing to you in request to change my current hostel room I am facing certain issues such as I am not comfortable always In mental pressure in the room residing in and would like to shift to a different room\r\nMy name is rudra madhab chouhan class xii science roll number 12390 my current room number is 6 ambedkar hostel cabin\r\nI kindly request you to consider my appeal and change my current ambedkar hostel room to another room cabin I shall be highly grateful to you\r\nYour faithfully\r\nRudramadhab chouhan ','',1,'2023-03-27 16:36:57',5,NULL,'2023-03-27 16:36:57',2,NULL,0,NULL,NULL,NULL,NULL,NULL,2,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,NULL,0,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'1',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,2,NULL,NULL,'[\"2023-03-27 16:36:57\",\"2023-03-28 09:30:00\",\"2023-03-29 09:30:00\"]','[\"2023-03-27 18:30:00\",\"2023-03-28 18:30:00\",\"2023-03-29 16:37:00\"]',NULL,NULL,NULL,NULL,NULL);

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